NO GRANT access (Tammullen solution does not work for me)

  • Resolved squilib

    (@squilib)


    3 years, 5 months ago

    No Grant Access.
    The bug was fixed in Woocommerce 5.2.2
    It appeared again in 5.3.0

    The solution of Tammullen in github.com doesn’t work for me (I don’t have “Add Item” under the total, I just have “Refund”. All my orders are no longer editable.)

    I was promised a high priority bug fix in the next version.
    Today in the new version 5.4.0 the bug has not been fixed yet.

    I have many customers waiting for the grant access permission (I have to copy their orders from one platform to the new site) with dozens of digital files each.
    This bug is seriously hurting my business.

    • This topic was modified 3 years, 5 months ago by squilib.
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  • Hello,

    The solution of Tammullen in github.com doesn’t work for me (I don’t have “Add Item” under the total, I just have “Refund”. All my orders are no longer editable.)

    Please note that orders are editable when they are in pending or on hold status. If you only see “Refund”, try changing the status of the order:
    https://docs.woocommerce.com/document/managing-orders/#order-statuses

    I hope it helps.

    Hi @squilib

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

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