Getting White Screen

  • Resolved ingharic

    (@ingharic)


    3 years, 5 months ago

    When I activate the Amazon Pay plugin I can use the WordPress Dashboard but the actual front end of the website has a white screen with no errors.

    I have deactivated all other plugins and there are no conflicts.

    Regards

    Richard

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @ingharic

    Hope you are doing well!

    Do you have any logs to check?

    Best,
    Christian

    Thread Starter ingharic

    (@ingharic)

    2021-06-10T15:39:08+00:00 CRITICAL Uncaught Exception: Unable to load file: in /home/goalbizco/dan.goalbiz.co.uk/wp-content/plugins/woocommerce-gateway-amazon-payments-advanced/vendor/amzn/amazon-pay-api-sdk-php/Amazon/Pay/API/Client.php:412
    Stack trace:
    #0 /home/goalbizco/dan.goalbiz.co.uk/wp-content/plugins/woocommerce-gateway-amazon-payments-advanced/vendor/amzn/amazon-pay-api-sdk-php/Amazon/Pay/API/Client.php(379): Amazon\Pay\API\Client->setupRSA()
    #1 /home/goalbizco/dan.goalbiz.co.uk/wp-content/plugins/woocommerce-gateway-amazon-payments-advanced/includes/class-wc-amazon-payments-advanced-api.php(321): Amazon\Pay\API\Client->generateButtonSignature(‘{“storeId”:”amz…’)
    #2 /home/goalbizco/dan.goalbiz.co.uk/wp-content/plugins/woocommerce-gateway-amazon-payments-advanced/includes/class-wc-gateway-amazon-payments-advanced.php(165): WC_Amazon_Payments_Advanced_API::get_create_checkout_session_config()
    #3 /home/goalbizco/dan.goalbiz.co.uk/wp-includes/class-wp-hook.php(292): WC_Gateway_Amazon_Payments_Advanced->scripts(”)
    #4 /home/goalbizco/d in /home/goalbizco/dan.goalbiz.co.uk/wp-content/plugins/woocommerce-gateway-amazon-payments-advanced/vendor/amzn/amazon-pay-api-sdk-php/Amazon/Pay/API/Client.php on line 412

    Thread Starter ingharic

    (@ingharic)

    Thanks Christian and yes I am well and hope you are too.

    Plugin Support Diego B

    (@diegobarle)

    Hi @ingharic

    Hope you are doing fine!

    Could you please confirm if you have Wordfence in your site?

    Regards!
    Diego

    Plugin Support Christian

    (@christian1983)

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 5 replies - 1 through 5 (of 5 total)
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