Error printing shipping labels.

  • Resolved jesfarris

    (@jesfarris)


    3 years, 5 months ago

    After printing 20 shipping labels in a row, I am no longer able to purchase shipping labels.
    “Error preparing new payment method configuration. Please contact support quoting error HYMNCA.”
    What is the resolution for this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Abhi G. a11n

    (@theabhig)

    Hi @jesfarris,

    Could you please contact us at WooCommerce.com > My Account > Support with the email address or username of the account you’re using. I wasn’t able to find an account under your forum name.

    We will be able to check your account and help you further there.

    Thanks!

    Matt

    (@visibledeals)

    Hi jesfarris,

    this happen to me yesterday. I have opened a post here as well as woocommerce support page. How long did it take to fix your issue? Is there something I can do on my end to fix this?

    thanks

    Hi @visibledeals ,

    I can understand your concern to get the problem sorted as early as possible.

    This is just to inform you that we are aware of your support request and as well as the other support thread. We will get back to you via your ticket on WooCommerce.com soon.

    Thank you ??

Viewing 3 replies - 1 through 3 (of 3 total)
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