Analytics Orders report does not have the customer name

Hi Mario,

Can you please let us know the following from your site’s System Status Report?

• WordPress Environment
• Server Environment
• WooCommerce database version

You can find the System Status Report via WooCommerce > Status.

Hi

Here is the details from WooCommerce > Status

### WordPress Environment ###

WordPress address (URL): https://theschoolcreativearts.com
Site address (URL): https://theschoolcreativearts.com
WC Version: 5.1.0
REST API Version: ? 5.1.0
WC Blocks Version: ? 4.4.3
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.0.2
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: –
Language: en_CA
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.34
PHP Post Max Size: 64 MB
PHP Time Limit: -1
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.34
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.1.0
WC Database Prefix: wp_f7gfc8jms5_
Total Database Size: 105.32MB
Database Data Size: 77.02MB
Database Index Size: 28.30MB
wp_f7gfc8jms5_woocommerce_sessions: Data: 4.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_f7gfc8jms5_woocommerce_order_items: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
wp_f7gfc8jms5_woocommerce_order_itemmeta: Data: 0.44MB + Index: 0.42MB + Engine InnoDB
wp_f7gfc8jms5_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_f7gfc8jms5_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_actionscheduler_actions: Data: 16.05MB + Index: 9.86MB + Engine InnoDB
wp_f7gfc8jms5_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_actionscheduler_logs: Data: 2.52MB + Index: 1.95MB + Engine InnoDB
wp_f7gfc8jms5_bv_activities_store: Data: 0.08MB + Index: 0.01MB + Engine MyISAM
wp_f7gfc8jms5_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_comments: Data: 0.41MB + Index: 0.42MB + Engine InnoDB
wp_f7gfc8jms5_ds_billing: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_ds_billing_installments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_ds_classes: Data: 0.45MB + Index: 0.23MB + Engine InnoDB
wp_f7gfc8jms5_ds_class_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_ds_class_installment_fees: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_ds_class_students: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_f7gfc8jms5_ds_class_teachers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_ds_countries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_ds_course_recommendations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_ds_currency: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_ds_deactivation_history: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_ds_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_ds_event_ticket_sales: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_ds_mailing_group: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_ds_news: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_ds_parents: Data: 1.52MB + Index: 0.06MB + Engine InnoDB
wp_f7gfc8jms5_ds_parent_group: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_ds_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_ds_students: Data: 0.36MB + Index: 0.33MB + Engine InnoDB
wp_f7gfc8jms5_ds_students_history: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_ds_venues: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_em_attendees: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_em_bookings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_em_tickets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_event_hours: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_f7gfc8jms5_event_hours_booking: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_f7gfc8jms5_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_ff_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_ff_image_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_ff_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_ff_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_ff_snapshots: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_ff_streams: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_gf_entry: Data: 0.41MB + Index: 0.09MB + Engine InnoDB
wp_f7gfc8jms5_gf_entry_meta: Data: 2.52MB + Index: 2.25MB + Engine InnoDB
wp_f7gfc8jms5_gf_entry_notes: Data: 0.14MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_gf_form_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_gf_form_revisions: Data: 1.52MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_gf_form_view: Data: 0.25MB + Index: 0.20MB + Engine InnoDB
wp_f7gfc8jms5_hc_hmw_short_code: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_mec_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_f7gfc8jms5_options: Data: 11.39MB + Index: 0.34MB + Engine InnoDB
wp_f7gfc8jms5_postmeta: Data: 17.52MB + Index: 6.03MB + Engine InnoDB
wp_f7gfc8jms5_posts: Data: 6.52MB + Index: 0.70MB + Engine InnoDB
wp_f7gfc8jms5_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_revslider_sliders: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_revslider_slides: Data: 1.11MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_rg_form_meta: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_rg_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_rg_lead: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_rg_lead_detail: Data: 0.20MB + Index: 0.42MB + Engine InnoDB
wp_f7gfc8jms5_rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_rg_lead_meta: Data: 0.20MB + Index: 0.05MB + Engine InnoDB
wp_f7gfc8jms5_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_rg_zapier: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_sbi_instagram_feeds_posts: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_f7gfc8jms5_sbi_instagram_feed_locator: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_f7gfc8jms5_sbi_instagram_posts: Data: 0.13MB + Index: 0.00MB + Engine MyISAM
wp_f7gfc8jms5_sgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_sgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_sg_fblike_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_sg_html_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_sg_image_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_sg_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_sg_popup_addons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_sg_popup_addons_connection: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_sg_popup_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_sg_shortCode_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_f7gfc8jms5_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_term_relationships: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
wp_f7gfc8jms5_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_timetable_guests: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_f7gfc8jms5_usermeta: Data: 1.52MB + Index: 1.92MB + Engine InnoDB
wp_f7gfc8jms5_users: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wp_f7gfc8jms5_wcs_payment_retries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_f7gfc8jms5_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_wc_appointments_availability: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_f7gfc8jms5_wc_appointment_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_f7gfc8jms5_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_wc_order_product_lookup: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
wp_f7gfc8jms5_wc_order_stats: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_f7gfc8jms5_wc_order_tax_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_f7gfc8jms5_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_f7gfc8jms5_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_wc_zapier_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_f7gfc8jms5_wdi_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_f7gfc8jms5_wdi_themes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_f7gfc8jms5_woo_square_integration_deleted_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_woo_square_integration_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpgmza_nominatim_geocode_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_attendance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_class: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_exam: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_fees: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_fees_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_fee_payment_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_grade: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_import_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_leavedays: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_mark: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_mark_extract: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_mark_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_notification: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_student: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_subject: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_teacher: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_teacher_attendance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_timetable: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_transport: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_wpsp_workinghours: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_yoast_indexable: Data: 1.48MB + Index: 0.72MB + Engine InnoDB
wp_f7gfc8jms5_yoast_indexable_hierarchy: Data: 0.13MB + Index: 0.20MB + Engine InnoDB
wp_f7gfc8jms5_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_f7gfc8jms5_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_f7gfc8jms5_yoast_seo_links: Data: 0.38MB + Index: 0.20MB + Engine InnoDB
wp_f7gfc8jms5_yoast_seo_meta: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_zbscrm_api_keys: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_zbs_aka: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_zbs_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_f7gfc8jms5_zbs_segments_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

ajde_events: 22
attachment: 808
awl_event_monster: 1
class: 1
cs_template: 2
cs_user_templates: 14
custom_css: 2
events: 6
evo-tix: 325
mec_calendars: 16
mec-events: 93
nav_menu_item: 26
oembed_cache: 17
page: 106
popup: 1
popup_theme: 6
popupbuilder: 1
portfolio-item: 47
post: 12
product: 116
product_variation: 171
revision: 953
shop_coupon: 25
shop_order: 587
shop_order_refund: 24
sumo_payment_plans: 4
sumo_pp_cron_jobs: 25
sumo_pp_masterlog: 170
sumo_pp_payments: 26
testimonials: 23
ticket-meta-fieldset: 1
timetable_weekdays: 7
tribe_events: 129
tribe_organizer: 4
tribe_venue: 5
tribe_wooticket: 1
vc4_templates: 1
wc_appointment: 265
wcccf: 3
wccpf: 3
woocustomemails: 6
wp_block: 1
zerobs_customer: 3
zerobs_invoice: 6
zerobs_log: 4
zerobs_quo_template: 1
zerobs_transaction: 8

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (30) ###

Autocomplete WooCommerce Orders: by QuadLayers – 1.3.5
WordPress Backup & Security Plugin - BlogVault: by Backup by BlogVault – 4.58
Conditional Add To Cart: by Nabil Lemsieh – 0.1.1
Duplicate Page and Post: by Arjun Thakur – 2.6.5
Elated CPT: by Elated Themes – 1.2.1
Elated Instagram Feed: by Elated Themes – 1.0
Envato Market: by Envato – 2.0.6
Heartbeat Control by WP Rocket: by WP Rocket – 2.0
Jetpack: by Automattic – 9.8.1
WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0
Kraken Image Optimizer: by Karim Salman – 2.6.5
HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 8.0.227
HubSpot for WooCommerce: by MakeWebBetter – 1.2.1
Payment Gateways per Products for WooCommerce: by WPWhale – 1.4
Slider Revolution: by ThemePunch – 6.2.22
Secondary Title: by Kolja Nolte – 2.0.7.1
Shortcodes Ultimate: by Vladimir Anokhin – 5.10.0
User Switching: by John Blackbourn & contributors – 1.5.7
Product Customer List for WooCommerce: by Kokomo – 2.9.3
WooCommerce Clover Payment Gateway by Zaytech: by Zaytech – 1.2.3
WooCommerce Appointments: by BookingWP – 4.11.6
WooCommerce Checkout Manager PRO: by QuadLayers – 1.3.7
Checkout Manager for WooCommerce: by QuadLayers – 5.3.6
WooCommerce Bambora Gateway: by SkyVerge – 2.6.0
WooCommerce Subscriptions: by WooCommerce – 3.1.3
WooCommerce Zapier: by OM4 Software – 2.2.0
WooCommerce: by Automattic – 5.1.0 (update to version 5.4.1 is available)
Yoast SEO: by Team Yoast – 16.4
WP Google Maps: by WP Google Maps – 8.1.12
Zapier for WordPress: by Zapier – 1.0.2

### Inactive Plugins (0) ###

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: appointment (appointment)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #4319 - /all-classes/
Cart: #138 - /cart/
Checkout: #139 - /checkout/
My account: ? Page does not contain the [woocommerce_my_account] shortcode.
Terms and conditions: #10474 - /terms-and-conditions/

### Theme ###

Name: Vibez
Version: 1.8
Author URL: https://themeforest.net/user/elated-themes
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: vibez/woocommerce/content-product.php
vibez/woocommerce/global/.global.php
vibez/woocommerce/global/quantity-input.php
vibez/woocommerce/product-searchform.php

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://theschoolcreativearts.com
Subscription Statuses: –
WooCommerce Account Connected: ? Yes
Active Product Key: ? Yes
Custom Retry Rules: ? No
Custom Retry Rule Class: ? No
Custom Raw Retry Rule: ? No
Custom Retry Rule: ? No
Retries Migration Status: ? Completed
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure

### Store Setup ###

Country / State: Canada — Ontario

### Payment Gateway Support ###

Direct bank transfer: products
Clover Integration: products
Bambora Credit Cards: products
card_types
payment_form
charge
charge-virtual
authorization
capture_charge
partial_capture
customer_decline_messages
refunds
voids
tokenization
customer_id
add_payment_method
token_editor

### Bambora Credit Cards ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off

### Action Scheduler ###

Cancelled: 1
Oldest: -0001-11-29 19:00:00 -0500
Newest: -0001-11-29 19:00:00 -0500

Complete: 18,253
Oldest: 2021-05-17 12:41:28 -0400
Newest: 2021-06-17 08:03:48 -0400

Failed: 2
Oldest: 2021-02-27 11:06:40 -0500
Newest: 2021-02-27 11:06:40 -0500

Pending: 58
Oldest: 2021-06-17 08:04:10 -0400
Newest: 2021-07-08 17:30:00 -0400

### WooCommerce Zapier ###

Database Version: ? 12
Detailed Logging Enabled: No
Legacy Mode Disabled: ? Yes
SSL: ? Yes
REST API Authentication Key(s): ? 5
Task History Record Count: ? 9
Webhook #1: Zapier #125214755
- Status: active
- Trigger: order.paid
- Delivery Count (Last 30 Days): 9

### Status report information ###

Generated at: 2021-06-17 08:04:23 -04:00

Thank you for that, Mario @mariodrolet!

As a first step, can you please see if updating WooCommerce and the WooCommerce database helps? I see that your site is using version 5.1.0 and the latest version is already 5.4.1.

Before updating, I would highly recommend that you make a full backup of your site. You may want to look at our best practices for updating WooCommerce here: https://docs.woocommerce.com/document/how-to-update-woocommerce/

Next, I see that your site’s PHP Time Limit is set to -1, which is quite unusual and may be causing the issue you’re experiencing when generating a report that is longer than a single page. Can you please reach out to your hosting provider about increasing that to at least 300? Once that’s been done, please try generating a report again.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.