Administration Email Address – email not sending

  • I have tried to update the Admin email address and when I add the email address that I want it to be updated to, I get this message:

    there is a pending change of the admin email to [ email deleted, don’t post those ]

    The issue is I never get the email to confirm this change. I’ve tested with 2 separate emails and nothing has happened. I’ve contacted my IT team who can’t do anything about this.

    Has anyone else run into this issue/solved it?

    Many thanks!

    • This topic was modified 3 years, 5 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
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  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    This process often fails, in my experience. If you have access to PHPMYADMIN via the hosting control panel, *after cancelling the change request in wp-admin*, edit the row in wp_options with the key “admin_email” and replace the email address there.

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