• In trying to change the theme of the main site of a multisite on WP 5.7 to Leverage theme v2.1.1 while in maintenance mode with plugin Acurax Coming Soon / Maintenance,

    I installed Elementor v3.25 but in the Elementor plugin admin settings, I only have access to the FIRST TAB of every settings panel:
    Under Elementor Settings, I can only access the General settings tab, not Styles or Advanced.
    Same in the Tools window, so I cannot access Replace URL tab or Maintenance Mode.
    I have no access to any option settings in Role Manager either!

    It makes no difference if Elementor Pro is activated or not.

    Now, Elementor pages load fine and the Elementor sidebar editor works.

    So things I already tried:

    -Updated Apache server specs (php7.4.19) to this:
    <IfModule php7_module>
    php_flag display_errors On
    php_value max_execution_time 120
    php_value max_input_time 60
    php_value max_input_vars 6000
    php_value memory_limit 128M
    php_value post_max_size 60M
    php_value session.gc_maxlifetime 1440
    php_value session.save_path “/var/cpanel/php/sessions/ea-php72”
    php_value upload_max_filesize 50M
    php_flag zlib.output_compression On

    -Swittch theme to twentysixteen, but no jQuery loaded,
    switched to Twenty Twenty, with and without Leverage Extra theme function plugin active, but no result.

    -Tried deactivating all non-essential plugins, but left all network activated multiste related plugins…
    no result.

    -Changed permalink settings to plain (temporarily)
    -also flushed permalinks in site health.

    -Changed site language from Spanish to English

    -Tried to revise settings on Really Simple SSL, but to no avail, since I cant access the URL option under Elementor, so I deactivated it on the entire site. Then reactivated it network wide.
    Still no change

    -I flushed the browser cache in between almost every attempt above.
    Nada.

    Only related PHP error I found was:
    PHP Notice: Undefined offset: 0 in /home/xxxxx/public_html/wp-content/plugins/elementor/modules/system-info/reporters/user.php on line 69
    after I went to reload the Sys Info

    I have no cache plugin active, no CDN, no custom JS code, nor membership plugin, apart from Buddypress (network activated).

    So, anybody run into this before?

    What am I missing here?

    Thanks in advance!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    It makes no difference if Elementor Pro is activated or not.

    It makes a difference here.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://www.ads-software.com/support/topic/customers-and-elementor-pro-users/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @gastronimo I was not being rude in my reply but I did archive your new topic and flagged your account for moderation.

    You are a Elementor Pro user and you have options. Seeking support for the pro version is not one of them here.

    Read the above link and consider contacting the developer on their own site as instructed.

Viewing 2 replies - 1 through 2 (of 2 total)
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