Variations not purchaseable

Hi @andy264,

I was able to add the product to cart (15kg variation), after selecting the 15kg option.

Link to image: https://snipboard.io/CQ0Oyr.jpg

Just to check, what happens on your side when you select an option and click the Buy button?

Thanks.

Thank you, Abwaita.. I see.. the reason i could not do it was i was logged in. Hmm, but does anyone know why.. It should not be like this right?

Hi @andy264 –

That is definitely an interesting issue there. Would you mind copying and pasting your System Status Report into this thread so that we can check for any red flags there? You can find this by going to WooCommerce > Status > System Status > Get System Report in your WP-Admin dashboard.

It could be possible that a theme or plugin conflict is causing this behavior. In this case, we would recommend testing by taking the following steps: https://docs.woocommerce.com/document/woocommerce-self-service-guide/

Hope this helps!

Hi @andy264,

It’s been a while and you might have been able to resolve the issue. If not, kindly share with us the above-requested info so that we can assist further.

Thanks.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.