Smash Balloon Facebook Feed – Not remembering choice

  • Resolved pault83

    (@pault83)


    3 years, 4 months ago

    Hello

    Complianz blocks the Smash Balloon Custom Facebook Feed until you click accept, that part works perfectly.

    However if you refresh the page, or go to another page and come back, the Facebook feed is blocked again. If you look in cookie settings, or even display them on the page using the shortcode, it shows that cookies are accepted. However it doesn’t show the Facebook feed unless you open “manage consent” and click accept again.

    Is this a conflict between the plugins? They both seem to specifically support each other.

    Thanks
    Paul

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hello @pault83,

    We are currently in contact with the Smash Balloon team to update their integration with Complianz, so I expect this issue to be addressed/fixed very soon.

    Hope this helps/clarifies, let me know if you have any additional questions.

    Regards,
    Jarno

    Thread Starter pault83

    (@pault83)

    Hi Jarnovos

    I noticed both Complianz and Smash Balloon updated their plugins, but the issue is still unresolved. Is it still being worked on?

    Thanks
    Paul

    Thread Starter pault83

    (@pault83)

    Hi, any update on this? Both plugins have updated again since.

    Thanks
    Paul

Viewing 3 replies - 1 through 3 (of 3 total)
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