• Resolved Lem

    (@eugenelga)


    I have a new database error recurring on my error log but not showing on the CleanTalk setting. It says table ‘qbuq25k12_cleantalk_sfw’ doesn’t exist. It’s my third problem with the plugin in just a few days, quite possibly after the latest update, which I’ve never experienced before (and not on my other site, which is doing well). Please help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.

    1. Enter the Antispam by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)

    2. Check the last settings “Complete deactivation” and save changes.

    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.

    4. Then activate it.

    5. Proceed to the plugin’s settings. (See item 1.)

    Did it help?

    Thread Starter Lem

    (@eugenelga)

    I’m sorry I deactivated the plugin. Aside from the many errors I’ve experienced for the past few days, it has become a top user of my server resources having a lot of requests.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Could you try the actions above?

    Plugin Support amagsumov

    (@amagsumov)

    Hello.

    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved” – if you have any further questions, you can start a new thread.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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