Can’t add variant product to cart without login

  • Resolved sarahwusm0221

    (@sarahwusm0221)


    3 years, 7 months ago

    Hi there,

    I have been working on this online store and while I’m log in as admin everything works fine, however when I log out and test this as a visitor, I can’t add variant product to cart, there’s a red-circle showing up.
    I have set up all attributes and variants. I have tried all the solutions available on line.
    The link is shown above. If anyone can point me to any directions that would be great.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @sarahwusm0221,

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

      • If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

      To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

      Thanks!

    Thread Starter sarahwusm0221

    (@sarahwusm0221)

    Hi I tried to switch to Storefront and it worked.
    How do I find the conflict of my current theme? or do I need to contact customisr?

    Mirko P.

    (@rainfallnixfig)

    Hi again,

    I tried to switch to Storefront and it worked.

    This means that the issue may be related directly to your third-party theme. I would then recommend getting in contact with your theme’s authors and check directly with them who should assist you in finding a solution.

    Thanks.

    Hi @sarahwusm0221

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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