Elementor global settings reverting to default settings

  • Resolved siobhanf

    (@siobhanf)


    3 years, 4 months ago

    Periodically we lose all the Elementor global settings, which then means that all the colours and fonts on our website change – making some elements of the site very difficult to read. We had thought that it was perhaps another plugin which was causing this. In addition to Elementor, we have the Astra theme and the Elementor – Header and footer builder and we thought it may be a conflict between these plugins. So we have turned off the auto update feature on all of them. However, yesterday the colours changed yet again and there had been no plugin or theme updates. Can you make any suggestions as to why this is happening, and how to correct?

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  • Thread Starter siobhanf

    (@siobhanf)

    I have also noticed that there are numerous files being created.

    They are located in: public_html/wp-content/uploads/elementor/css
    The format of the filename is: post-1341.css
    Note – the number part eg 1341 is different for each filename

    The content in each of these files varies.

    They are being generated every few minutes.

    Hey, the global settings of your site are stored in a Template Called “Default Kit”.

    It’s possible that a plugin/theme conflicts with Elementor making it create duplicates of it using some default values. Try to see if you have multiple templates with that name, if there are, save the oldest one as this would be the one with the original data.

    To rule out such a possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor) and see if it helps.

    If it solves the issue, reactivate them one by one to find the culprit.

    If it didn’t help, switch your theme (temporarily) to a default WordPress theme and see if it makes any difference.

    Hope this will help you out.

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