Admin single product’s load more reviews keep repeating

  • Resolved yade

    (@rojelio)


    3 years, 4 months ago

    Is there anyone who have the same problem ? Just like the title says – in admin single product, when I have more reviews than the default number and I click on “Show more comments“, it loads the same comments/reviews as are by default and no matter how many times I click it, it always keeps repeating the same reviews.
    First I thought its because of the custom theme, so I updated everything, just to be sure – no change. Then I turned off every plugin, changed the theme to WP and the bug was still there. I also made a fresh installation with current WooCommerce version, imported some dummy products and fake reviews and the bug was still there. Maybe worth to mention, reviews were imported on the first website (the first I noticed it) as well, though these were imported into the DB, not through the admin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @rojelio,

    I’ve tested this on one of my WooCommerce test sites with a Fake Review Plugin and entered more than 50 reviews but WooCommerce does not show the “Show more comments” button. It lists all reviews on the same page and you have to scroll down to check all of them. Are you using a plugin for reviews? Or does your theme provides that feature?

    I’d also recommend clearing cache at the browser, on any caching plugin you may have installed and at server level. There is more info here: https://learnwoo.com/wordpress-cache/.

    Cheers.

    Thread Starter yade

    (@rojelio)

    Hi @rainfallnixfig , thanks for the reply !

    Well, I deleted all the browser cache for the site, I have no other plugins than WooCommerce and had 2 for the imports but I deleted those as well and now I have only WooCommerce and WordPress Import and I’m still getting the same result – oh and it is WooCommerce’s reviews, nothing else used for it…I did some screens, please check, if you can and let me know, what you think:

    1. Before load more – https://ibb.co/r5Z89vS
    2. After load more – https://ibb.co/jW7q6W9

    Also, I didn’t touch any settings on WordPress after installation (so comments settings are in default state), neither on WooCommerce, except allowing reviews in WooCommerce.

    P.S.: The Virtual Reviews link in the left top corner of admin’s menu is the plugin that imported the dummy reviews and the screenshot is made before the plugin was deleted, however the state of reviews is the same even without the plugin.

    • This reply was modified 3 years, 4 months ago by yade. Reason: left out a detail about the screenshot
    Mirko P.

    (@rainfallnixfig)

    Hi @rojelio,

    Thanks so much for the screenshots and for the additional information.

    I’ve researched this on Github and it was reported as a bug. You can read more here:

    https://github.com/woocommerce/woocommerce/issues/23313

    One of the developers realized that’s not a specific WooCommerce issue and tracked that down to a WordPress bug as it affects all custom comment types. A ticket was logged here:

    https://core.trac.www.ads-software.com/ticket/46963

    Since the issue seems to be still ongoing you’ll want to follow up on the above ticket. Core WordPress developers should be able to check and provide more info.

    Cheers.

    Thread Starter yade

    (@rojelio)

    @rainfallnixfig sorry for late answer ! Thanks a lot for the help ! I tried to google it but I guess my keywords were not right ?? …once again, thanks !

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Admin single product’s load more reviews keep repeating’ is closed to new replies.