Subscribe form’s stopped working: “Undefined” after pressing Submit button

  • Resolved ivangiorgi

    (@ivangiorgi)


    3 years, 4 months ago

    Hi, suddenly, without any change by myself, the subscribe form’s stopped working.
    When you push the Submit button, the word “undefined” appears below the form.
    Can you please help? Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Ales

    (@alesmal)

    Hello, i checked your website, tried to subscribe and I recieved a confirmation message as I should. Might be something at your end.

    Ales

    Thread Starter ivangiorgi

    (@ivangiorgi)

    Hi, I’ve solved doing a purge of the Varnish cache activated on my server but I think this problem will show again in the future. Do you know about any cache related issue with your plugin?

    Plugin Author Ales

    (@alesmal)

    Hi, yes, most of the caching plugins are causing issues – we try to delete the cache when updating CMP page, but if the cache is built after that, it might cause the issues.

    CMP is very fast and does not need any caching, you might consider to disable the caching plugins while using CMP.

    Ales

    Thread Starter ivangiorgi

    (@ivangiorgi)

    Ok, thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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