multiple charts will let the page size increase incredibly

Hi, @cgccben2021!

This doesn’t seem to be something that can be adjusted through the Visualizer plugin. Maybe you could try to use the lazy load feature with a parameter and see if there is any improvement. You can find out more here. Also, you could optimize the performance of your page with a plugin like Autoptimize.

Thank you and have a nice day!

This is the same problem that many of us have been experiencing for a few days: with more than 3 graphics on the same page, it becomes practically impossible to visualize it.
We have also reported the problem in other tasks.
On WordPress the problem is certain, the page remains blank and times out, the preview instead shows the graphs correctly.

@luciamarinescu That suggestion is useless. Neither WP Rocket nor Autoptimize or Lazy Loading can fix your heavy tables which are messing up the page’s performance/speed!

It has already been reported to you by this person more than 2 months ago and nothing has been done. And now I’ve reported it and still nothing is being done!

• This reply was modified 3 years, 4 months ago by openthebible.
• This reply was modified 3 years, 4 months ago by openthebible.

@openthebible As I mentioned in the topic you created, we will proceed further with concrete actions like making changes to the plugin, if we consider it necessary, once we have enough relevant details for troubleshooting the issue.

Thank you for understanding!

@luciamarinescu So when should I make the decision if I want to continue using your plugin or not? How long is it going to take for your developers to have a look at this?

Thank you.

Hello everyone,

Thank you for using our plugin and for reaching out!

I just want to say that we understand where you are coming from and we are doing our best to improve the product so it shows better performances for everyone. Here, we are talking about optimization and that is a very vast subject that implicates more than one factor. We do not have a lot of users complaining about performance issues related to the plugin which means, in this case at least, all of you must have something in common.

It might be the hosting provider or the host settings but I wouldn’t know for sure. Our developers are constantly trying to improve performance but as my colleague @luciamarinescu said, we need to find a pattern or something to relate these performance issues to, in order to start making changes.

In the meantime, I would kindly ask you to use the images rendered by Visualizer on mobile devices instead of the table itself, as it will provide a better user experience since loading times will be much faster.

Also, could you please let us know what hosting providers are you using? Are you using shared hosting?

Thank you all for your understanding and for helping us get to the bottom of this issue!

@mateithemeisle
It is hostinger (already contacted them and they told us that only you can improve it).

We do not use shared hosting, we use a very good and expensive plan.

Regarding the images, that’s bad for SEO since then the picture would be shown instead of a table and text. Our developers can’t fix your plugin for you, already talked to them.

I’ve already spent money on WP Rocket plugin which didn’t help at all (even their support confirmed that it is your plugin issue). So please stop suggesting for us to do something and just fix this.

• This reply was modified 3 years, 4 months ago by openthebible.
• This reply was modified 3 years, 4 months ago by openthebible.

@mateithemeisle

P.S. I did some digging and found something in common with these other members, WordPress 5.8. update must have caused this. Another member mentioned that it was the only thing he has done and it was the same for us, after we updated our WordPress version, your tables suddenly messed up our performance.

• This reply was modified 3 years, 4 months ago by openthebible.

Hi @openthebible!

We were able to identify the issue. Our developers are currently working on a fix and hopefully the issue will be solved in the next update of the plugin.

Have a nice day!

Happy to hear! If you could offer us something for that 2 month period + the fact that we had to spend money on WP Rocket, that would be great! Thank you. ??