Request exceeded the limit of 10 internal redirects

  • Resolved erniecom

    (@erniecom)


    3 years, 4 months ago

    I notice this 500 type of error every time a (any) plugin is updated. For this reason I only do manual updates. I noticed this has somehow to do with TP. Why? Re-writing / re-saving TP configuration has become my work around to temporary fix the error until a next plugin update. Apparently re-saving TP configuration restores .htaccess after any plugin updated it. It is for this reason I turned off auto-update for all plugins because just any update would break the site.

    This morning an emergency update was pushed out by WP and sure enough the site went down since then, until I could apply the work-around. I cannot show you the before / after diff of .htaccess but I will try to reproduce the issue in my staging site and report back here.

    My request is that you would provide in your code some work around during cron that rewrites the configuration when there was any recent plugin (emergency or auto) update. Or may be adding a filter that makes other plugins see the correct path.

    Below the Apache log with the error that causes the HTML 500 error in front-end pages. 

    [Thu Jul 15 08:26:28.318101 2021] [core:error] [pid 15305:tid 140100882212608] [client ipaddress:port] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Thu Jul 15 08:26:28.318111 2021] [core:debug] [pid 15305:tid 140100882212608] core.c(3833): [client ipaddress:port] AH00121: r->uri = /en/index.php
[Thu Jul 15 08:26:28.318116 2021] [core:debug] [pid 15305:tid 140100882212608] core.c(3840): [client ipaddress:port] AH00122: redirected from r->uri = /en/index.php
[Thu Jul 15 08:26:28.318121 2021] [core:debug] [pid 15305:tid 140100882212608] core.c(3840): [client ipaddress:port] AH00122: redirected from r->uri = /en/index.php
[Thu Jul 15 08:26:28.318133 2021] [core:debug] [pid 15305:tid 140100882212608] core.c(3840): [client ipaddress:port] AH00122: redirected from r->uri = /en/index.php
[Thu Jul 15 08:26:28.318138 2021] [core:debug] [pid 15305:tid 140100882212608] core.c(3840): [client ipaddress:port] AH00122: redirected from r->uri = /en/index.php
[Thu Jul 15 08:26:28.318142 2021] [core:debug] [pid 15305:tid 140100882212608] core.c(3840): [client ipaddress:port] AH00122: redirected from r->uri = /en/index.php
[Thu Jul 15 08:26:28.318147 2021] [core:debug] [pid 15305:tid 140100882212608] core.c(3840): [client ipaddress:port] AH00122: redirected from r->uri = /en/index.php
[Thu Jul 15 08:26:28.318151 2021] [core:debug] [pid 15305:tid 140100882212608] core.c(3840): [client ipaddress:port] AH00122: redirected from r->uri = /en/index.php
[Thu Jul 15 08:26:28.318156 2021] [core:debug] [pid 15305:tid 140100882212608] core.c(3840): [client ipaddress:port] AH00122: redirected from r->uri = /en/index.php
[Thu Jul 15 08:26:28.318160 2021] [core:debug] [pid 15305:tid 140100882212608] core.c(3840): [client ipaddress:port] AH00122: redirected from r->uri = /en/index.php
[Thu Jul 15 08:26:28.318165 2021] [core:debug] [pid 15305:tid 140100882212608] core.c(3840): [client ipaddress:port] AH00122: redirected from r->uri = /en/
    • This topic was modified 3 years, 4 months ago by erniecom. Reason: Some typos and improving the text
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    We are still trying to figure out what’s causing this issue.

    If possible, maybe you can help us by answering some questions, doing some tests.

    Are you using the Automatic User Language Detection add-on?
    Are you using the WooCommerce plugin? In case you do, are you also using the WooCommerce file download add-on?

    Also, if possible, please do a conflict test (ideally in a staging environment):

    *Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. After this, please enable everything one by one, checking each time to see when the problem returns.

    Please let us know if you find what plugin or theme needs to be activated besides TranslatePress in order for this issue to happen when a plugin is updated.

    Best regards,
    Cristian

    Thread Starter erniecom

    (@erniecom)

    Are you using the Automatic User Language Detection add-on?

    No, but I used own custom code for that.

    Are you using the WooCommerce plugin?

    Yes.

    WooCommerce file download add-on

    I use “WooCommerce Product Attachment Premium” by theDotstore

    I will report back about your other request the next time I do a manual update of my modules and will deactivate my custom code too. This might take a while though, so keep the ticket open.

    Hello,

    The devs are already investigating this issue, so any additional information is appreciated.

    I’ll make sure to keep an eye on the ticket, so don’t worry and take all the time you need in order to do the compatibility test.

    Best regards,
    Cristian

    Dragos

    (@dragosvrejiu)

    Hello,

    As more than a week has passed since the last response, we will close this ticket. If the issue in cause still occurs or further help is needed, please open another ticket and we will answer as soon as we can.

    Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Request exceeded the limit of 10 internal redirects’ is closed to new replies.