A JavaScript problem

  • Resolved lazsony

    (@lazsony)


    3 years, 7 months ago

    Hi,

    My website is having issues. Everything suddenly stopped working, so I installed Query Monitor and it detected the following error

    “A JavaScript problem on the page is preventing Query Monitor from working correctly. jQuery may have been blocked from loading. GET https://www.example.com/wp-admin/update-core.php → 200”

    How can I resolve this problem??

    Thank you.

    • This topic was modified 3 years, 7 months ago by lazsony.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @lazsony,

    Have you checked your browser console to confirm if you’re getting JavaScript errors? Have a look at this guide if you don’t know how to do that.

    https://www.ads-software.com/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis

    You could also deactivate all of your 3rd party plugins. If that fixes it, you’ll need to re-activate your plugins one-by-one until the issue comes back. The last plugin you activated is most likely the culprit. You can then reach out to the plugin’s author.

    Lastly, you can try to deactivate all plugins and switching to the default Twenty Twenty-One theme. If the problem goes away, that means you probably have a theme error. You can reach out to the theme author if that happens.

    I hope that helps ??

    Thread Starter lazsony

    (@lazsony)

    I have discovered the conflicting plugin (WooCommerce Smart COD) and I have uninstalled it.
    Everything is working fine now.

    Thank you very much.

    Hi @lazsony,

    You’re very welcome. We’re glad things are working now.

    Have a great day ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘A JavaScript problem’ is closed to new replies.