Is the author still supporting the plugin?

  • Resolved Inje

    (@inje)


    3 years, 4 months ago

    Hello, i’ve sent 3 emails so far but no response whatsoever. The plugin installs using a myIsam table but my db only supports innodb. That means the plugin does not work at all.

    Is there a solution for this or should i cancel my free trial before the trial ends?

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  • Plugin Contributor Internal Links

    (@internallinkjuicer)

    Hi @inje

    of course, we are actively supporting the plugin.

    Unfortunately, we haven’t received your emails as they got marked as spam in our inbox.

    —

    Regarding the issue you describe here:

    That described behavior is very strange, seems like this is coming from the configuration of your database. We create all tables in the same way as all other WordPress-related tables get generated.

    Would it be possible to grant me temporary access to your wp-admin backend and phpMyAdmin (if there is one)? I would like to have a closer look at the issue and hopefully will be able to fix it right away.

Viewing 1 replies (of 1 total)
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