Not sending New product notification (another works)

  • Resolved petrj

    (@petrj)


    3 years, 4 months ago

    Hello,
I installed the plugin. Set up a notification for a new product (categorized under "custom post type) from woocommerce.
When I publish a new product nothing happens. For instance, I don't see the sent email in the postSMTP log. 
When I do the same for a new standard post, the notification works and the email is sent.

What could be wrong? Cron? Even if the product is published manually?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @petrj,
    Thanks for your message.

    Does a regular new post published notification work as expected?
    I imagine it has something to do with WooCommerce as opposed to BNFW.

    Thread Starter petrj

    (@petrj)

    Yes, the notification for a new post works as it should.

    • This reply was modified 3 years, 4 months ago by petrj.
    Plugin Author bnfw

    (@voltronik)

    Hi @petrj,
    In that case, it’s most likely an incompatibility with WooCommerce.
    WooCommerce has their own way of doing most things and as such, quite a lot of plugins that rely on standard WordPress functionality, such as BNFW, don’t work as expected or at all when WooCommerce is in use too. The New User Registration – For User notification doesn’t work with WooCommerce either, for example, and my efforts to work with their developers on a solution haven’t gotten very far, unfortunately ??

    Thread Starter petrj

    (@petrj)

    Ok so it is propably not working because of woocommerce. Otherwise the plugin is great, but I needed to send notification especially for woocommerce.

    Thanks for the previous answer and have a nice day

    Thread Starter petrj

    (@petrj)

    done

Viewing 5 replies - 1 through 5 (of 5 total)
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