• Resolved kwss

    (@kwss)


    When i was creating coupon with condition cart total > 500, it disabled one if my shipping methods.
    When i have cart total amout less than 500 it is enabled, everything above disables it by added 500> rule to coupon.

    I removed coupon, disabled plugin but this problem didnt disappear!

    Where to delete it?

    • This topic was modified 3 years, 4 months ago by kwss.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Josh Kohlbach

    (@jkohlbach)

    Hi @kwss,

    Thanks for the message. Sorry to hear about the issue there.

    If you have disabled both the coupon and the actual plugin then I’m afraid it can’t be this plugin causing it.

    I would suggest doing a basic debug:

    1. Disable all plugins except Woo and switch back to a default theme
    2. If the prob goes away reenable the theme
    3. If the prob is still not present, reenable plugins one by one until you find which one is causing it.

    Hope this helps!

    Thread Starter kwss

    (@kwss)

    I’ve disabled everything, theme, plugins.
    Again same problem appears.
    After i created coupon this morning that above sum cart is more than 500, make discout. It disables custom shipping methods from every plugin i tried.
    Deleted that coupon, deleted Advanced Coupons for WooCommerce Coupons. Disabled all plugins and theme. Problem still appears when its above 500.

    So its clearly something left after i made that condition in coupon.
    Database or php code overrited something, or its somewhere i couldnt find yet. And here you can help me to find where it could’ve be left?

    Plugin Author Josh Kohlbach

    (@jkohlbach)

    Hi @kwss,

    If the plugin is disabled/deleted then it cannot enforce any kind of restrictions on your coupon. It’s definitely not Advanced Coupons causing this because the code to do so isn’t present.

    I would suggest checking all other plugins are disabled, you’ve cleared cache, and the coupon doesn’t have any kind of Usage Restrictions. Ideally, create a brand new coupon and test.

    Thread Starter kwss

    (@kwss)

    Works after reset woocommerce.

    Plugin Author Josh Kohlbach

    (@jkohlbach)

    Thanks for coming back @kwss! Glad it’s all resolved and you found the source of the problem ??

Viewing 5 replies - 1 through 5 (of 5 total)
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