My Product Review Tab is not visible on Woocommerce product page.

  • Resolved Particket FAM

    (@helloparticket)


    3 years, 7 months ago

    Good morning from here. My product review tab on my website product is missing. Although it is visible for single or variable products (https://particket.com/events/test/), it disappears when I choose the ticket option and that is the one the website centralizes on. The link I provided (https://particket.com/events/party-ticket/) shows the issue.

    The ticket option was enabled by a plugin called YITH WooCommerce Event Tickets because it is not primarily an option when adding products on woocommerce.

    I feel there should be a function that will make the review tab show, no matter the type of product it is.

    I would be grateful for any assistance on this dilemma

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    I can see that this issue is directly related to the YITH WooCommerce Event Tickets plugin.

    So in this case, I would like to recommend you to contact YITH support team as they are better equipped to help you out with this issue. Here is a link to their Helpdesk:

    https://support.yithemes.com/hc/en-us

    Please kindly note that this particular forum is for questions that are about the features and functionality of the free WooCommerce plugin. If the WooCommerce Core works fine without any third-party plugins or integrations, then WooCommerce core is not who is causing the issue.

    While we’re experts on our own products, third-party plugins are best supported by their own resp. developers (and more importantly, I’d rather not give you any incorrect information).

    Cheers ??

    Thread Starter Particket FAM

    (@helloparticket)

    Thanks very much. I will contact them.

Viewing 2 replies - 1 through 2 (of 2 total)
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