Getting a whole host of errors, never happened before.

  • Resolved cyath

    (@cyath)


    3 years, 7 months ago

    Crossposted from Reddit, trouble installing plugin :

    The plugin in question is Sharing Social buttons, but I got a error upload : json syntax and error : html. So I thought I would update WordPress, restart computer, you know, all that usual tech troubleshooting.

    While updating my other plugins I got this message :

    Warning: include(/home/nandemoninja/public_html/tomato-of-justice.com/wp-content/plugins/w3-total-cache/ConfigKeys.php): failed to open stream: No such file or directory in /home/nandemoninja/public_html/tomato-of-justice.com/wp-content/plugins/w3-total-cache/ConfigCompiler.php on line 98

    and a lot more. It says it’s a critical error of some sort?

    Not to get panicky, I thought I would post here in the hopes that a more experienced user could

    assist?`

Viewing 1 replies (of 1 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @cyath

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    It seems that the config file is broken and it may have happened during some update or some bulk updates.
    Can you please completely remove and re-install W3TC:
    1. Purge Cache
    2. Deactivate and Delete Plugin
    3. Check .htaccess File (make a backup)
    W3TC will create many directives in the .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
    Ensure that no residual entries are leftover in your .htaccess file after deleting the plugin.
    4. Delete wp-content files and folders
    – cache folder
    – w3tc-config folder
    – object-cache.php (if exists)
    – advanced-cache.php (if exists)
    – db.php (if exists)
    – upgrade folder
    – delete w3-total-cache folder in wp-content/plugins/ (if exists)
    5. Delete Cached Files from CDN (if using CDN)
    Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.
    6. Go to your wp dashboard and re-install W3 Total Cache

    Let me know if this helps!
    Thank you!

Viewing 1 replies (of 1 total)
  • The topic ‘Getting a whole host of errors, never happened before.’ is closed to new replies.