Images not showing

  • Resolved emserra

    (@emserra)


    3 years, 7 months ago

    Hi!

    Images are not showing, we’ve checked it and it doesn’t seem to be a GDRP plugin conflict. Could you please provide some guidelines to solve it?

    Thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Support Smash Balloon Paola

    (@paolahorta)

    Hey @emserra

    Thank you for reaching out to us for assistance. It seems like our plugin’s script is being blocked by your GDPR plugin. Could you please go to the GDPR plugin’s Script Blocker and disable this for Instagram / Smash Balloon Instagram? Our script does not cause any issues with GDPR as the images are loaded in the backend and displayed from your site directly.

    If it didn’t resolve the problem, then could you open a support ticket here with your “System Info” from the “Support” tab inside the plugin settings? Then one of our support team can further troubleshoot it for you!

    Best regards,

Viewing 1 replies (of 1 total)
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