Email Notifications / Submissions Stored Twice

  • Resolved sparkwebmaster

    (@sparkwebmaster)


    3 years, 7 months ago

    Hi Support team!

    I have recently been experiencing problems with a web form where after a user submits the form, the submission is recorded twice and recipients receive the email twice. I troubleshooted by disabling custom plugins that are dependent on Ninja Forms, including optimizer/cache plugins. Not sure of whether this issue I am facing is unique to me or can be replicated on your end.

    Thanks!

Viewing 1 replies (of 1 total)
  • Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    Can you make sure that you have only one Store Submission action active on your form.
    If you continue to have issues, can you contact our official support at ninjaforms.com/contact/

Viewing 1 replies (of 1 total)
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