Billing address text is missing

Hi there,

It seems that there is some Custom CSS coming up that is overriding.

Would you be able to provide link to checkout.

In case that is not possible here, please send a support ticket here:
https://buildwoofunnels.com/support/

Thanks

Hi,

Thank you for your answer. I’ll prefer ask a developper to do that.

I’ve got another question : thank you page does not display on screen.
It’s linked to https://site-name/confirmation-commande/ (= order-received).
Do I have to create an order received page with a shortcode code like [woocommerce_checkout] on it ? Or should I do something else ?
Thank you for your help for at the moment customers could not finalize an order…
Havea nice day !

Hi there,

Couple of points:

1) No you do not need a specific URL such as order-received to show the thank you page. It will work with any URL you set, see this screenshot

Screenshot at 16:56:21.png

2) In general, we have our own Custom Post Type for showing thank you page , and slug of POST Type can be managed from General>Permalinks>Thank You page setting.

3) If you need to change the permalink of individual Thank you page, click on Edit of the thank you page step and look for pencil icon to edit the URL.

Hope it clears the doubt.

Let us know if any further questions.

Hi and thank you for your answer.

I’ve read the plugin documentation too but I still have the same problem :

– I’ve changed /order-received/ endpoint into /thank-you/ but thank you page is not displayed in preview.

– Same thing if I create a new page (title thank-you) with using /thank-you/ endpoint and using custom redirection.

Where am I wrong ?
Thank you for your help.

Hello Marie,

we would like to help you with this on the site-specific setup.

Can you please contact us here at the support desk to review the issue quickly with the site access?
https://buildwoofunnels.com/support

Thanks