Cart not clearing on Thank You Page when Plugin is active

  • Resolved taktlosde

    (@taktlosde)


    3 years, 3 months ago

    Hello,

    i tested every Plugin to make sure its not coming from another Plugin…
    When Facebook for Woocommerce is active the Cart will not be cleared on the Thank You Page and when the user goes back on another Page the Cart will still be full. It is only happening when the Plugin is active and it is not puttin any Error or Warning Logs in the Nginx or PHP-FPM Logs…

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Support Nagesh Pai

    (@nagpai)

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    From the description of your issue, it looks like either your hosting provider, or some plugin on the site, is caching the checkout page. Please follow the guidelines here to disable caching on important WooCommerce pages

    https://docs.woocommerce.com/document/configuring-caching-plugins/

    Thread Starter taktlosde

    (@taktlosde)

    I will send the System Status report soon. Caching will not be the Issue we disabled On Page Caching, Server Side Caching and Redis Database Caching for the Testing…

    Thread Starter taktlosde

    (@taktlosde)

    for understanding the Report is created with Facebook for Woocommerce disabled because it breaks the Score and Caching re-enabled 

    
### WordPress Environment ###

WordPress address (URL): /
Site address (URL): /
WC Version: 5.5.2
REST API Version: ? 5.5.2
WC Blocks Version: ? 5.3.3
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.4
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 1.000 MB
WP Debug Mode: –
WP Cron: ?
Language: de_DE_formal
External object cache: ?

### Server Environment ###

Server Info: nginx/1.20.1
PHP Version: 7.4.22
PHP Post Max Size: 513 MB
PHP Time Limit: 500
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.29-MariaDB-0+deb10u1
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.2
WC Database Prefix: Ir0Kh_
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### Post Type Counts ###

attachment: 6134
cms_block: 32
custom_css: 1
customize_changeset: 6
document_template: 4
nav_menu_item: 115
page: 25
post: 13
product: 1749
product_variation: 1487
revision: 272
shop_coupon: 4
shop_order: 111
viwec_template: 15
woodmart_sidebar: 1
woodmart_slide: 3
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (29) ###

Query Monitor: von John Blackbourn – 3.7.1
Borlabs Cookie - Cookie Opt-in: von Benjamin A. Bornschein
Borlabs – 2.2.30

Classic Editor: von WordPress-Mitwirkende – 1.6.2
Code Snippets: von Code Snippets Pro – 2.14.1
Contact Form 7: von Takayuki Miyoshi – 5.4.2
MonsterInsights - eCommerce Addon: von MonsterInsights Team – 7.5.1
MonsterInsights Pro: von MonsterInsights – 7.18.0
WPBakery Page Builder: von Michael M - WPBakery.com – 6.7.0
JSM's Show Post Metadata: von JS Morisset – 1.3.0
JSM's Show Term Metadata: von JS Morisset – 1.3.0
Loco Translate: von Tim Whitlock – 2.5.3
Mollie-Zahlungen für WooCommerce: von Mollie – 6.5.2
MonsterInsights - EU Compliance: von MonsterInsights Team – 1.1.3
MonsterInsights - Forms Tracking Addon: von MonsterInsights Team – 1.5.3
MonsterInsights - Performance Addon: von MonsterInsights Team – 1.5.0
Redis Object Cache: von Till Krüss – 2.0.21
Safe SVG: von Daryll Doyle – 1.9.9
Rank Math SEO PRO: von Rank Math – 2.13.0
Rank Math SEO: von Rank Math – 1.0.70
Vendidero Helper: von Vendidero – 2.0.1
WooCommerce Cash On Pickup: von Marian Kadanka – 1.6
Erweiterte Sendungsverfolgung für WooCommerce: von zorem – 3.2.8
WooCommerce JTL-Connector: von JTL-Software GmbH – 1.26.2
Germanized für WooCommerce Pro: von vendidero – 3.2.6
Germanized für WooCommerce: von vendidero – 3.5.4
WooCommerce: von Automattic – 5.5.2
Woodmart Core: von  – 1.0.27
Wordpress Pinterest Automatic: von ValvePress – 4.14.3
WP Rocket: von WP Media – 3.9.1.1

### Inactive Plugins (1) ###

Facebook for WooCommerce: von Facebook – 2.6.1

### Dropin Plugins (4) ###

advanced-cache.php: advanced-cache.php
db.php: Query Monitor Database Class
maintenance.php: maintenance.php
object-cache.php: Redis Object Cache Drop-In

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
product_variation (product_variation)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop-Basis: #7 - /shop/
Warenkorb: #8 - /warenkorb/
Kasse: #9 - /kasse/
Mein Konto: #10 - /mein-konto/
Allgemeine Gesch?ftsbedingungen: #2646 - /allgemeine-geschaeftsbedingungen/

### Theme ###

Name: ChildWoodmart
Version: 1.0
Author URL: 
Child Theme: ?
Parent Theme Name: Woodmart
Parent Theme Version: 6.1.4
Parent Theme Author URL: https://themeforest.net/user/xtemos
WooCommerce Support: ?

### Templates ###

Overrides: woodmart/woocommerce/archive-product.php
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product-cat.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
ChildWoodmart/woocommerce/emails/customer-new-account.php
woodmart/woocommerce/global/breadcrumb.php
woodmart/woocommerce/global/form-login.php
woodmart/woocommerce/global/quantity-input.php
woodmart/woocommerce/loop/add-to-cart.php
woodmart/woocommerce/loop/loop-end.php
woodmart/woocommerce/loop/loop-start.php
woodmart/woocommerce/loop/no-products-found.php
woodmart/woocommerce/loop/orderby.php
woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
woodmart/woocommerce/myaccount/form-login.php
woodmart/woocommerce/product-searchform.php
woodmart/woocommerce/single-product/add-to-cart/grouped.php
woodmart/woocommerce/single-product/add-to-cart/variable.php
woodmart/woocommerce/single-product/meta.php
woodmart/woocommerce/single-product/product-image.php
woodmart/woocommerce/single-product/product-thumbnails.php
woodmart/woocommerce/single-product/rating.php
woodmart/woocommerce/single-product/related.php
woodmart/woocommerce/single-product/sale-flash.php
woodmart/woocommerce/single-product/tabs/tabs.php
woodmart/woocommerce/single-product/title.php
woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product.php

### Action Scheduler ###

Canceled: 4
Oldest: 2021-07-24 05:10:45 +0200
Newest: 2021-08-11 17:37:45 +0200

Complete: 8.993
Oldest: 2021-07-21 15:47:19 +0200
Newest: 2021-08-17 11:25:17 +0200

Failed: 2
Oldest: 2021-07-29 19:13:28 +0200
Newest: 2021-08-10 20:29:52 +0200

Pending: 9
Oldest: 2021-08-17 11:26:14 +0200
Newest: 2021-08-23 02:00:54 +0200

### Status report information ###

Generated at: 2021-08-17 11:25:54 +02:00
    Plugin Support stephjacq a11n

    (@stephjacq)

    Automattic Happiness Engineer

    Hi @taktlosde thanks for the details.

    You mentioned “i tested every Plugin to make sure its not coming from another Plugin…” – to clarify, with the theme temporarily switched to a default like Storefront, and only WooCommerce and Facebook plugins active with all caching disabled, you are still seeing the problem?

    I ask because we have been unable to reproduce this, so it does seem to be coming from something specific to your configuration.

    Thread Starter taktlosde

    (@taktlosde)

    Is there any other way to debug? I can not really switch Themes atm…

    Plugin Support nathvi V. a11n

    (@nathvi)

    Hello @taktlosde

    To discard any issue with your current theme, we strongly recommend a full conflict test.

    You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them.

    It’s also possible to do it using the free WP Staging plugin: https://www.ads-software.com/plugins/wp-staging

    Once the staging site is created, try switching the current theme to StoreFront and disable all other plugins.

    Do let us know how it goes.

    Thread Starter taktlosde

    (@taktlosde)

    So i made a Staging Site deactivated Theme also and used Storefront still happening…

    If its possible i would also pay for someone to look into this i need this working ??

    Plugin Support lionel.a11n

    (@lioneldaniel)

    Hello @taktlosde,

    So i made a Staging Site deactivated Theme also and used Storefront still happening…

    If its possible i would also pay for someone to look into this i need this working

    Thanks for trying that conflict testing step! If you’ve now tested with only Woo & Facebook for WooCommerce active while on that default theme, then I wonder if there might be some other caching happening that is somehow conflicting with Facebook for WooCommerce.

    I notice that you have a few ‘drop-in’ plugins that are caching related: 

    ### Dropin Plugins (4) ###

advanced-cache.php: advanced-cache.php
db.php: Query Monitor Database Class
maintenance.php: maintenance.php
object-cache.php: Redis Object Cache Drop-In

    Is there any way for you to temporarily disable the advanced-cache and object-cache drop-ins, in particular the Redis Object Cache, and re-test? Or, are these not present on your staging site?

    If you are still having trouble after that, checking your logs in WooCommerce → Status → Logs may also help us with some clues if you haven’t checked those in addition to your server logs you mentioned.

    As for personal help, you could try finding a WordPress/WooCommerce expert in your area. We also have a couple recommendations at our WooCommerce Customizations Page.

    We look forward to hearing back from you so we can get to the bottom of this!

    Thread Starter taktlosde

    (@taktlosde)

    Hey, i deactivated all that..

    
### WordPress Environment ###

WordPress address (URL): /
Site address (URL): /
WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 1.000 MB
WP Debug Mode: –
WP Cron: ?
Language: de_DE_formal
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.22
PHP Post Max Size: 513 MB
PHP Time Limit: 500
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.29-MariaDB-0+deb10u1
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: Ir0Kh_
Datenbank-Gesamtgr??e: 301.82MB
Datenbank-Datengr??e: 271.58MB
Datenbank-Indexgr??e: 30.24MB
Ir0Kh_woocommerce_sessions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
Ir0Kh_woocommerce_order_items: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_woocommerce_order_itemmeta: Daten: 0.23MB + Index: 0.27MB + Engine InnoDB
Ir0Kh_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
Ir0Kh_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_actionscheduler_actions: Daten: 3.52MB + Index: 3.58MB + Engine InnoDB
Ir0Kh_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_actionscheduler_logs: Daten: 2.52MB + Index: 3.03MB + Engine InnoDB
Ir0Kh_aepc_custom_audiences: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_aepc_logs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_borlabs_cookie_consent_log: Daten: 0.08MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_borlabs_cookie_content_blocker: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_borlabs_cookie_cookies: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_borlabs_cookie_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_borlabs_cookie_script_blocker: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_comments: Daten: 0.13MB + Index: 0.09MB + Engine InnoDB
Ir0Kh_jtl_connector_category_level: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_link_category: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_link_crossselling: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_link_crossselling_group: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_link_currency: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_link_customer: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_jtl_connector_link_customer_group: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_jtl_connector_link_image: Daten: 0.27MB + Index: 0.41MB + Engine InnoDB
Ir0Kh_jtl_connector_link_language: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_link_manufacturer: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_link_measurement_unit: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_link_order: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_link_payment: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_link_product: Daten: 0.14MB + Index: 0.11MB + Engine InnoDB
Ir0Kh_jtl_connector_link_shipping_class: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_link_shipping_method: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_link_specific: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_link_specific_value: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_link_tax_class: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_jtl_connector_product_checksum: Daten: 0.17MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_mollie_pending_payment: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_monsterinsights_pageinsights_cache: Daten: 0.30MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_ms_snippets: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_options: Daten: 5.50MB + Index: 0.30MB + Engine InnoDB
Ir0Kh_postmeta: Daten: 180.56MB + Index: 15.03MB + Engine InnoDB
Ir0Kh_posts: Daten: 7.52MB + Index: 2.66MB + Engine InnoDB
Ir0Kh_rank_math_404_logs: Daten: 0.20MB + Index: 0.17MB + Engine InnoDB
Ir0Kh_rank_math_analytics_gsc: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
Ir0Kh_rank_math_analytics_keyword_manager: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_rank_math_analytics_objects: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_rank_math_internal_links: Daten: 0.31MB + Index: 0.11MB + Engine InnoDB
Ir0Kh_rank_math_internal_meta: Daten: 0.08MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_rank_math_redirections: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_rank_math_redirections_cache: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_revslider_css: Daten: 0.13MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_revslider_css_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_revslider_layer_animations: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_revslider_layer_animations_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_revslider_navigations: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_revslider_navigations_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_revslider_sliders: Daten: 0.03MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_revslider_sliders_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_revslider_slides: Daten: 0.31MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_revslider_slides_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_revslider_static_slides: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_revslider_static_slides_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_snippets: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_storeabill_documentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_storeabill_documents: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
Ir0Kh_storeabill_document_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_storeabill_document_items: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
Ir0Kh_storeabill_document_noticemeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_storeabill_document_notices: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_storeabill_journals: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_termmeta: Daten: 0.08MB + Index: 0.06MB + Engine InnoDB
Ir0Kh_terms: Daten: 0.08MB + Index: 0.09MB + Engine InnoDB
Ir0Kh_term_relationships: Daten: 1.52MB + Index: 0.52MB + Engine InnoDB
Ir0Kh_term_taxonomy: Daten: 0.11MB + Index: 0.09MB + Engine InnoDB
Ir0Kh_usermeta: Daten: 0.11MB + Index: 0.06MB + Engine InnoDB
Ir0Kh_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
Ir0Kh_wc_admin_notes: Daten: 0.09MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_wc_admin_note_actions: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
Ir0Kh_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
Ir0Kh_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_wc_product_meta_lookup: Daten: 0.42MB + Index: 0.80MB + Engine InnoDB
Ir0Kh_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_woocommerce_gzd_dhl_im_products: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_woocommerce_gzd_dhl_im_product_services: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_woocommerce_gzd_dhl_labelmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_woocommerce_gzd_dhl_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_woocommerce_gzd_packaging: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_woocommerce_gzd_packagingmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_woocommerce_gzd_shipmentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_woocommerce_gzd_shipments: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
Ir0Kh_woocommerce_gzd_shipment_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_woocommerce_gzd_shipment_items: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
Ir0Kh_woocommerce_gzd_shipment_labelmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_woocommerce_gzd_shipment_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_woocommerce_gzd_shipping_provider: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_woocommerce_gzd_shipping_providermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_woodmart_wishlists: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_woodmart_wishlist_products: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_woo_shippment_provider: Daten: 0.08MB + Index: 0.00MB + Engine InnoDB
Ir0Kh_wpr_rucss_resources: Daten: 8.50MB + Index: 0.17MB + Engine InnoDB
Ir0Kh_wpr_rucss_used_css: Daten: 56.02MB + Index: 0.08MB + Engine InnoDB
Ir0Kh_yoast_indexable: Daten: 0.33MB + Index: 0.27MB + Engine InnoDB
Ir0Kh_yoast_indexable_hierarchy: Daten: 0.06MB + Index: 0.05MB + Engine InnoDB
Ir0Kh_yoast_migrations: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
Ir0Kh_yoast_primary_term: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
Ir0Kh_yoast_seo_links: Daten: 0.22MB + Index: 0.19MB + Engine InnoDB
wp_pinterest_automatic: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 6177
cms_block: 32
custom_css: 1
customize_changeset: 6
document_template: 4
nav_menu_item: 115
page: 26
post: 12
product: 1762
product_variation: 1498
revision: 276
shop_coupon: 4
shop_order: 117
viwec_template: 15
woodmart_sidebar: 1
woodmart_slide: 3
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (3) ###

Facebook for WooCommerce: von Facebook – 2.6.1
WPBakery Page Builder: von Michael M - WPBakery.com – 6.7.0
WooCommerce: von Automattic – 5.6.0

### Inactive Plugins (28) ###

Advanced Shipment Tracking for WooCommerce: von zorem – 3.2.8
Borlabs Cookie - Cookie Opt-in: von Benjamin A. Bornschein
Borlabs – 2.2.30

Classic Editor: von WordPress Contributors – 1.6.2
Code Snippets: von Code Snippets Pro – 2.14.1
Contact Form 7: von Takayuki Miyoshi – 5.4.2
Germanized for WooCommerce: von vendidero – 3.5.4
Germanized for WooCommerce Pro: von vendidero – 3.2.6
JSM's Show Post Metadata: von JS Morisset – 1.3.0
JSM's Show Term Metadata: von JS Morisset – 1.3.0
Loco Translate: von Tim Whitlock – 2.5.3
Mollie Payments for WooCommerce: von Mollie – 6.5.2
MonsterInsights - eCommerce Addon: von MonsterInsights Team – 7.5.1
MonsterInsights - EU Compliance: von MonsterInsights Team – 1.1.3
MonsterInsights - Forms Tracking Addon: von MonsterInsights Team – 1.5.3
MonsterInsights - Page Insights Addon: von MonsterInsights Team – 1.3.3
MonsterInsights - Performance Addon: von MonsterInsights Team – 1.5.0
MonsterInsights Pro: von MonsterInsights – 7.18.0
Query Monitor: von John Blackbourn – 3.7.1
Rank Math SEO: von Rank Math – 1.0.70
Rank Math SEO PRO: von Rank Math – 2.14.0
Redis Object Cache: von Till Krüss – 2.0.21
Safe SVG: von Daryll Doyle – 1.9.9
Vendidero Helper: von Vendidero – 2.0.1
WooCommerce Cash On Pickup: von Marian Kadanka – 1.6
WooCommerce JTL-Connector: von JTL-Software GmbH – 1.26.2
Woodmart Core: von  – 1.0.27
Wordpress Pinterest Automatic: von ValvePress – 4.14.3
WP Rocket: von WP Media – 3.9.1.1

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
product_variation (product_variation)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop-Basis: #7 - /shop/
Warenkorb: #8 - /warenkorb/
Kasse: #9 - /kasse/
Mein Konto: #10 - /mein-konto/
Allgemeine Gesch?ftsbedingungen: #2646 - /allgemeine-geschaeftsbedingungen/

### Theme ###

Name: Storefront
Version: 3.8.1
Author URL: https://woocommerce.com/
Child Theme: ? – Wenn Sie WooCommerce mit einem Theme
das Sie nicht selbst entwickelt haben
an eigene Bedürfnisse anpassen
dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie Sie ein Child-Theme erstellen (engl.)

WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Abgebrochen: 4
Oldest: 2021-07-24 05:10:45 +0200
Newest: 2021-08-11 17:37:45 +0200

Abgeschlossen: 9.353
Oldest: 2021-07-21 15:47:19 +0200
Newest: 2021-08-19 10:21:51 +0200

Fehlgeschlagen: 2
Oldest: 2021-07-29 19:13:28 +0200
Newest: 2021-08-10 20:29:52 +0200

Ausstehend: 9
Oldest: 2021-08-19 10:31:15 +0200
Newest: 2021-08-23 02:00:54 +0200

### Status report information ###

Generated at: 2021-08-19 10:21:53 +02:00

    And here the Logs:

    08-12-2021 @ 15:30:10 - Request
Request
method: GET
uri: https://graph.facebook.com/v9.0/2897795787208603?fields=name
user-agent: Facebook-for-WooCommerce/2.6.1 (WooCommerce/5.5.2; WordPress/5.8)
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body:
duration: 0.09569s

08-12-2021 @ 15:30:10 - Response
Response
code: 200
message: OK
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body: {"name":"Wilkens URL Censored \u2013 Katalog","id":"2897795787208603"}

08-12-2021 @ 15:30:45 - Request
Request
method: POST
uri: https://graph.facebook.com/v9.0/257111259137666/events
user-agent: Facebook-for-WooCommerce/2.6.1 (WooCommerce/5.5.2; WordPress/5.8)
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duration: 0.10152s

08-12-2021 @ 15:30:45 - Response
Response
code: 200
message: OK
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body: {"events_received":1,"messages":[],"fbtrace_id":"AQm33pHYbUI-eDpSQDfJIet"}

08-12-2021 @ 15:30:51 - Request
Request
method: POST
uri: https://graph.facebook.com/v9.0/257111259137666/events
user-agent: Facebook-for-WooCommerce/2.6.1 (WooCommerce/5.5.2; WordPress/5.8)
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08-12-2021 @ 15:30:51 - Response
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08-12-2021 @ 15:30:54 - Response
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08-12-2021 @ 15:32:02 - Response
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08-12-2021 @ 15:32:03 - Response
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08-12-2021 @ 15:32:05 - Response
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08-12-2021 @ 15:32:05 - Response
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08-12-2021 @ 15:33:26 - Response
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08-12-2021 @ 15:33:29 - Request
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08-12-2021 @ 15:33:29 - Response
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08-12-2021 @ 15:35:34 - Response
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08-12-2021 @ 15:35:34 - Response
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08-12-2021 @ 15:35:40 - Response
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08-12-2021 @ 15:37:12 - Response
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08-12-2021 @ 15:37:12 - Response
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08-12-2021 @ 15:37:19 - Response
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08-12-2021 @ 15:37:20 - Response
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08-12-2021 @ 15:38:19 - Response
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08-12-2021 @ 15:38:48 - Response
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08-12-2021 @ 15:38:49 - Response
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08-12-2021 @ 15:41:25 - Response
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08-12-2021 @ 15:41:42 - Response
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08-12-2021 @ 15:48:14 - Request
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08-12-2021 @ 15:48:14 - Response
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08-12-2021 @ 15:48:15 - Request
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08-12-2021 @ 15:48:15 - Response
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08-12-2021 @ 15:48:36 - Response
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08-12-2021 @ 15:48:37 - Response
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08-12-2021 @ 15:51:28 - Response
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08-12-2021 @ 15:51:28 - Response
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08-12-2021 @ 16:06:52 - Response
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08-12-2021 @ 16:06:52 - Response
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08-12-2021 @ 16:10:08 - Response
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08-12-2021 @ 16:10:14 - Response
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08-12-2021 @ 16:10:45 - Request
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08-12-2021 @ 16:10:45 - Response
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08-12-2021 @ 16:10:57 - Request
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08-12-2021 @ 16:10:57 - Response
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08-12-2021 @ 16:11:10 - Request
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08-12-2021 @ 16:11:10 - Response
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body: {"events_received":1,"messages":[],"fbtrace_id":"ApbSGhN-Usx5pGnlbJuEyi4"}

08-12-2021 @ 16:15:51 - Request
Request
method: GET
uri: https://graph.facebook.com/v9.0/fbe_business?fbe_external_business_id=wilkensURL Censored-601a7df8b4141
user-agent: Facebook-for-WooCommerce/2.6.1 (WooCommerce/5.5.2; WordPress/5.8)
headers: Array
(
    [Authorization] => *********************************************************************************************************************************************************************************************************************
    [content-type] => application/json
    [accept] => application/json
)
body:
duration: 0.08135s

08-12-2021 @ 16:15:51 - Response
Response
code: 200
message: OK
headers: Array
(
    [content-encoding] => gzip
    [etag] => "e2bbb099ae95a37867e501a077b50ced926fb72a"
    [content-type] => application/json
    [vary] => Array
        (
            [0] => Origin
            [1] => Accept-Encoding
        )

    [x-app-usage] => {"call_count":28,"total_cputime":0,"total_time":3}
    [x-fb-rlafr] => 0
    [access-control-allow-origin] => *
    [facebook-api-version] => v9.0
    [strict-transport-security] => max-age=15552000; preload
    [pragma] => no-cache
    [cache-control] => private, no-cache, no-store, must-revalidate
    [expires] => Sat, 01 Jan 2000 00:00:00 GMT
    [x-fb-request-id] => AH-OVZ8ig06swaPDqoY4_t4
    [x-fb-trace-id] => E6hlYHoRh/c
    [x-fb-rev] => 1004243320
    [x-fb-debug] => 3C0ZfRF/evUyT3MJhqXOpjM34jdrt+yYzZ0T7WC120qSjdrfT07EyF873icrHoLpsK13qW8oY5xCCFJWt/16mA==
    [date] => Thu, 12 Aug 2021 14:15:51 GMT
    [priority] => u=3,i
    [alt-svc] => h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
    [content-length] => 158
)
body: {"business":{"name":"Wilkens URL Censored"},"catalog_feed_scheduled":{"enabled":false},"ig_cta":{"enabled":false},"ig_shopping":{"enabled":false},"messenger_chat":{"enabled":false},"messenger_menu":{"enabled":false},"page_card":{"enabled":false},"page_cta":{"enabled":false},"page_post":{"enabled":false},"page_shop":{"enabled":false},"thread_intent":{"enabled":false}}
    Thread Starter taktlosde

    (@taktlosde)

    The Dropin advanced-cache.php: advanced-cache.php is deactivated!

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @taktlosde,

    Are there any fatal errors on the site? WooCommerce > Status > Logs > Select – Latest Fatal Error Log under drop-down (right side) > Click – View button

    Thread Starter taktlosde

    (@taktlosde)

    Yes i got some but not recently. And no at all on the Staging Site…

    Will put an Old log right here but its also happening right now and no Log…

    2021-08-13T13:40:55+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:55+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:55+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:55+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:55+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:55+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:55+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:55+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:55+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:56+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:56+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:56+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:56+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:56+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:56+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:56+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:56+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:56+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:56+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T13:40:56+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T15:08:33+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176

2021-08-13T15:08:34+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php:1176
Stack trace:
#0 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(265): woodmart_cart_count()
#1 /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/modules/sticky-toolbar.php(150): woodmart_sticky_toolbar_cart_template()
#2 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(303): woodmart_sticky_toolbar_template()
#3 /var/www/vhosts/url censored/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#4 /var/www/vhosts/url censored/httpdocs/wp-includes/plugin.php(470): WP_Hook->do_action()
#5 /var/www/vhosts/url censored/httpdocs/wp-includes/general-template.php(3031): do_action()
#6 /var/www/vhosts/url censored/httpdocs/wp-includes/blocks/legacy-widget in /var/www/vhosts/url censored/httpdocs/wp-content/themes/woodmart/inc/integrations/woocommerce/template-tags.php in Zeile 1176
    Zach H

    (@zhollenbeak)

    Thanks for sending the logs over @taktlosde

    They indicate there are cart issue with the theme integration. It unclear if this is related to your clearing on the thank you page, but does seem likely.

    However, if you’ve tried switching themes on a Staging site and continue to experience this issue, then something else is the cause. Are there any error logs on the staging site with the default theme? In my experience, this problem is almost always a caching issue somewhere.

    It would appear that the staging site concludes that there is not a theme or plugin conflict. I think your next best step is to look at contacting a developer. As my colleague said, you could try finding a WordPress/WooCommerce expert in your area. We also have a couple recommendations at our WooCommerce Customizations Page.

    Plugin Support Sol J. a11n

    (@solstudioim)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    If you still have the issue, please open a new ticket on WooCommerce.com

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘Cart not clearing on Thank You Page when Plugin is active’ is closed to new replies.