Some emails being incorrectly marked as spam

  • Normal automated emails from woocommerce are reaching the inbox correctly but when I use the Webhook plugin (https://wp-webhooks.com) to send emails, I keep getting the emails sent to spam, can anyone help me?

    ‘Mailer: postsmtp
    HostName: webflowmalta.com
    cURL Version: 7.71.0
    OpenSSL Version: OpenSSL/1.1.1d
    OS: Linux us-imm-web467.main-hosting.eu 4.18.0-147.8.1.el7h.lve.1.x86_64 #1 SMP Mon Jun 29 09:05:02 EDT 2020 x86_64
    PHP: Linux 7.4.14 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 5.7.2 en_US UTF-8
    WordPress Theme: X
    WordPress Plugins: Booster Plus for WooCommerce, PublishPress Capabilities, CartFlows, Cloudflare, Contact Form 7, Cornerstone, Cost of Goods for WooCommerce, Elementor, MonsterInsights – eCommerce Addon, MonsterInsights Pro, Health Check & Troubleshooting, YITH WooCommerce Customize My Account Page, Insert Headers and Footers, LiteSpeed Cache, Mailchimp for WooCommerce, MalCare Security – Free Malware Scanner, Protection & Security for WordPress, Mouseflow for WordPress, WooCommerce nowpayments.io Gateway, PixelYourSite, Post SMTP, Product Input Fields for WooCommerce, Bitcoin Payment Gateway for WooCommerce, WooCommerce Email Template Customizer Premium, Follow-Up Emails, WooCommerce PayPal Checkout Gateway, WooCommerce Google Analytics Integration, WooCommerce Points and Rewards, WooCommerce Product Add-ons, WooCommerce Product Bundles, WooCommerce Restrict Items in Cart, WooCommerce Shipping & Tax, WooCommerce, Wordfence Security, Yoast SEO, Smush, WP Webhooks, WPForms Lite, Yoast SEO: WooCommerce, YITH Easy Login & Register Popup For WooCommerce, YITH WooCommerce Product Countdown Premium, YITH WooCommerce Social Login Premium
    WordPress wp_mail Owner: /home/u107901956/domains/webflowmalta.com/public_html/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    WordPress wp_mail_from Filter(s): wordfence::fixWPMailFromAddress
    WordPress phpmailer_init Action(s): wpcf7_phpmailer_init, FUE_Sending_Mailer::set_dkim
    Postman: 2.0.23
    Postman Sender Domain (Envelope|Message): webflowmalta.com | webflowmalta.com
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: Gmail API (https:oauth2://www.googleapis.com:443)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 5940 | 6`

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  • Hey @xonzer – Thanks for using WP Webhooks.
    I was debugging the functionality from our end and WP Webhooks uses the WordPress internal function wp_mail() to send out the email.
    While we do not run any other logic, I suggest checking if the headers differ in between the emails that have been sent. If you see a difference there, I suggest also setting up the additional_headers argument within the send_email action with the headers that differ from both of those emails (inside of WP Webhooks).
    In case this doesn’t solve the problem, feel free to reach out again. ??

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