Site not visible due to plugins

  • Resolved bruno4italy

    (@bruno4italy)


    3 years, 3 months ago

    The site in full production also happened last month, it remains offline as shown in the picture!
    I deactivate the plugins and it starts working again, I update them and the next day it starts working again!
    Same story early yesterday morning site offline I had to promptly remove the plugins to put the site back online!
    Today it works again! What is it about! Why does this happen?
    problem with your three tripadvisor / expedia / booking plugins
    Thanks
    If you go to the Spanish release the problem is still visible
    https://spanish.hotelmedinblu.com/

    • This topic was modified 3 years, 3 months ago by bruno4italy.

    The page I need help with: [log in to see the link]

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  • Thread Starter bruno4italy

    (@bruno4italy)

    Error Img
    https://ibb.co/hg5YRxK

    Plugin Author Trustindex

    (@trustindex)

    Hello @bruno4italy !

    All the Trustindex plugins are up-to-date now? (Could it be that some of our plugins were very old while others were completely new?)

    The provided examples are good. Widgets and site is OK. (It seems to me)

    The screenshot you submitted is about the inability of your WordPress site’s hosting/server to connect to the Trustindex server during the upgrade. (It is neccessary at upgrading). Please check the Troubleshooting tab to get more info about it.

    Let me know, if you need more assistance,
    Tom
    Trustindex

    Thread Starter bruno4italy

    (@bruno4italy)

    Good evening,
    the plugins despite being updated continue to hiccup the site!
    I contacted my manager for the server side controls he told me if you can provide me the ip or the ip range with which the plugin connects to check if there is any block!
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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