Masked Login Area

Hi @jmtheman,

From what I understand that issue happens for you after you enter your login details, you sometimes get redirected to WP admin and sometimes to “This feature is disabled” message, is that correct?

I’m asking this because the thread you linked was about accessing masked URL was showing 404 right away so it doesn’t seem to be related to your issue.

Can you try testing this in different browsers and see if you can replicate the issue on those as well? It could be something related to your current browser caching if the issue doesn’t happen on others.

Cheers,
Predrag

I realize now that I’m only able to “log in” to my WP Admin Dashboard if I never logged out in the first place.

When I DO log out though and try to log back in, I get the message “This feature is disabled”.

I tested this in Google Chrome, Microsoft Edge, and both said “This feature is disabled”.
I tried to test this on Opera, Brave, and Firefox, but I couldn’t even log in with those browsers because WordPress delivered the message ” Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.” despite me multiple times enabling cookies on those browsers.
I tried it again on Microsoft Edge and it also told me ” Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.” while having my domain whitelisted in the configuration of the Edge browser.

This also happened to me when I tried to use the WP Hide Login plugin, I suppose it’s a problem on my end, but I still want to know how to fix this. I don’t want to be able to log in to my site JUST through my web hosting account.

Hi @jmtheman

Could you share more details about your log-in and log-out workflow? Does login URL is bookmarked in your browser and you click on it, and it is saved as:
domain.com/wp-admin?

Because that could be the issue here. So, in the end, you should edit your bookmarked link with a new login slug.

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When I DO log out though and try to log back in, I get the message “This feature is disabled”.

This part sounds like you log out from the site and get redirected back to the login page again, and from this point, after you try to log in you get an issue:
This feature is disabled is that correct?

Kind Regards,
Kris

Login & Logout Details:
Basically, I log in through my EasyWP account, where my website is hosted. Then, to test the Masked Login, I log out of the WordPress dashboard.

After that, I try to log back in by entering my domain name in the search bar with the new slug I created, but when I put in my username and password, and then hit enter, I get to the page.

I already edited the slug, and the problem persists.

This part sounds like you log out from the site and get redirected back to the login page again, and from this point, after you try to log in you get an issue:
This feature is disabled is that correct?

Yes, after I log out, I get redirected to the new login page. The URL in the search bar being “https://jmbusinessloans.com/thisisthenewslug?loggedout=true&wp_lang=en_US”.
I try to log in back again through that page, but I get the message “This feature is disabled.”

Is there any way I can solve this? Is it impossible?

• This reply was modified 3 years, 5 months ago by jmtheman.

Hi @jmtheman and thanks for the additional info.

Since the issue also happens with WP Hide Login it’s quite possible that there’s something in your server settings that is causing this.
It’s possible that there are some SSO rules set by EasyWP that allow you to login from their panel but cause issues with masked login.

Can you get in touch with your hosting provider and check if this could be related by server rules they have in place?

Cheers,
Predrag

Ok, I’ll contact EasyWP support to see if there are SSO rules that allow me to log in from the EasyWP dashboard, but can’t through my domain with the new slug.

I’ll leave a new message when they respond with their proposed solutions.

The problem has been solved.

The solution was to include the word “login” in the new slug. IE. loginthisisatest; thisisanewsluglogin

I advise you tell that in the Defender plugin when masking the URL, since it isn’t that obvious or intuitive.

In my case, I decided to put “new-login” in my slug.

Still, I appreciate the help.

Hi @jmtheman,

Thanks for the update, I’m passing this to our Defender teams attention to see what could be done in such use cases and see if there are any improvements that could be implemented or not.

Thanks for pointing it out, we really appreciate.

Kind Regards,
Nithin