error in plugin

  • Resolved knicolas

    (@knicolas)


    3 years, 2 months ago

    I am getitng this error in the admin page:

    2021-09-14 04:12:54: Cron: Error occurred while updating SpamFireWall local base. Error: WRONG_SITE_RESPONSE ACTION: sfw_update__worker RESPONSE: “<!DOCTYPE html> <!–[if lt IE 7]> <html class=”no-js ie6 oldie” lang=”en-US”> <![endif]–> <!–[if IE 7]> <html class=”no-js ie7 oldie” lang=”en-US”> <![endif]–> <!–[if IE 8]> <html class=”no-js ie8 oldie” lang=”en-US”> <![endif]–> <!–[if gt IE 8]><!–> <html class=”no-js” lang=”en-US”> <!–<![endif]–> <head> <title>Please Wait… | Cloudflare</title> <meta name=”captcha-bypass” id=”

    In the advanced settings, anti-crawler is disabled, with this error message appearing:

    “The functionality was disabled because SpamFireWall database is empty. Please, do the synchronization or contact to our support.”

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter knicolas

    (@knicolas)

    UPDATE: (deactivating, re-activating and clicking manual update did not resolve the issue).

    This error appeared again:

    2021-09-14 09:03:50: Cron: Unknown error. Error: WRONG_SITE_RESPONSE ACTION: sfw_update__worker RESPONSE: “<!DOCTYPE html> <!–[if lt IE 7]> <html class=”no-js ie6 oldie” lang=”en-US”> <![endif]–> <!–[if IE 7]> <html class=”no-js ie7 oldie” lang=”en-US”> <![endif]–> <!–[if IE 8]> <html class=”no-js ie8 oldie” lang=”en-US”> <![endif]–> <!–[if gt IE 8]><!–> <html class=”no-js” lang=”en-US”> <!–<![endif]–> <head> <title>Please Wait… | Cloudflare</title> <meta name=”captcha-bypass” id=”
    You can get support any time here: https://www.ads-software.com/support/plugin/cleantalk-spam-protect.`

    • This reply was modified 3 years, 2 months ago by knicolas.
    • This reply was modified 3 years, 2 months ago by knicolas. Reason: error appeared again
    Plugin Support SergeM

    (@serge00)

    Hello, @knicolas.

    We will investigate it as soon as possible and contact you when we get any results.
    It may take up to 2-3 business days. Please, wait.

    Hello @knicolas

    Looks like that you have already run 5.161 version. It includes the fix for this error.
    But I’m not sure what time you’ve updated your plugin.

    Could you tell me do you still receive this error after updating to 5.161 version? If you aren’t sure about that, please, monitor the situation for a while.

    Please, contact us.

    Thread Starter knicolas

    (@knicolas)

    That was really quick for a fix! The error message is gone, but I will have to observe further.

    Thanks for the quick action!

    Plugin Support katereji

    (@katereji)

    You are welcome!

    JM

    (@makhijajatin)

    I have updated the plugin to most recent version which is 5.161.1. The error does not disappear even after deactivation, deleting and reinstalling the plugin.
    I tried to sync with cloud and it works fine for few second before below error message shows up:

    Errors:
2021-09-15 08:12:20: Cron: Unknown error. Error: WRONG_SITE_RESPONSE ACTION: sfw_update__worker RESPONSE: "<html><head><script data-ezscrex=false data-cfasync=false data-pagespeed-no-defer>var __ez=__ez||{};__ez.stms=Date.now(),__ez.evt={},__ez.script={},__ez.ck=__ez.ck||{},__ez.template={},__ez.template.isOrig=!1,__ez.queue=function(){var k=0,t=0,b=[],j=!1,h=[],d=[],i=!0,e={func:function(e,k,f,g,h,i,j){var d=this;this.name=e,this.funcName=k,this.parameters=f===null?null:f instanceof Array?f:[f],this.i"
You can get support any time here: https://www.ads-software.com/support/plugin/cleantalk-spam-protect.
CleanTalk's tech support: www.ads-software.com.
Plugin Homepage at cleantalk.org.
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Use [email protected] to test plugin in any WordPress form.
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Do you like CleanTalk? Post your feedback here.
    Plugin Support SergeM

    (@serge00)

    Hello, @makhijajatin.
    I’ve passed your details to the programmer staff.
    We will write back to you within 2-3 business days. Please, wait.

    Hello @makhijajatin

    Looks like you’ve configured your Cloudflare to ignore the caching headers standards
    Please, turn on the feature which allows bypassing cache where it needed (take a look at the screenshot)

    https://skr.sh/sA4ehApqbbX

    Contact us if you have questions.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 9 replies - 1 through 9 (of 9 total)
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