feed going crazy

how can i send you pictures of the different numbers i get for each upload on Facebook and when i check i find that yes my feed has different issues each time

Hi,

Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with your Facebook feed.

Can you:

• Share the plugin debug.log URL with us? Instructions on how to retrieve the URL can be found here: https://adtribes.io/send-your-debug-log-to-support/
• Share the content of today’s/yesterday’s WooCommerce fatal error logs with us so we can see if the plugin runs into a fatal error. This is where you can find those fatal error logs: https://docs.woocommerce.com/document/finding-php-error-logs/

hello thank you for your quick reply

here is my log : https://mifamusique.com/wp-content/uploads/woo-product-feed-pro/logs/debug.log

for woocommerce fatal errors the last report is from 09/17 i don’t find today’s and yesterday’s

Thanks for this. I had a look at your feed configuration and I cannot really find anything wrong with that.

Can you check the cron hooks/events you are running and tell me how many of those start with woosea_* ? I suspect there is something of with your WP-cron.

where can i get them ?

You would need to install a plugin that shows insights into the cron events that are running on your WordPress install. This is such a plugin: https://www.ads-software.com/plugins/wp-crontrol/

Hi,

Assuming the issue at hand has been resolved or our support is no longer required I am going to close this topic for housekeeping reasons now.

Please do not hesitate to reach out to our support-team again whenever you need our help.