Upon Activating this plugin Website stops working

  • Resolved beingwppro

    (@beingwppro)


    3 years, 2 months ago

    Hi,

    Thanks for the plugin.

    Unfortunately, this tool is not working on my website. When close hours are triggered it not only plugin stops working rather it stops the whole website from working.

    Here is the error message. It shows on the front end of the website. The back-end is working fine.

    This page isn’t working shop.generationehuus.ch redirected you too many times.
    Try clearing your cookies.
    ERR_TOO_MANY_REDIRECTS

    In troubleshooting what I did,
    Cleared cookies, Cache on a browser level, Try incognito.
    Run theme/plugin conflict test exactly how you mentioned here in threads.

    But still, no luck.

    My settings:

    Turn-on Force Override => Uncheck
    Ordering Status => Disabled
    Notifications => AJAX
    Enable cache clearing => Checked
    Trigger Notification Time => 5sec
    Dismiss Duration => 60sec
    Trigger Notification Time by => Site Visit
    In ACTION Tab => Every option “Checked”

    Theme => Hello Elemenotor
    Plugins: Woocomerce, Elementor, Elementor Pro, Woolenetor/Pro, Direct checkout/Single page checkout, WooCommerce Payrexx Gateway.

    If we have open hours and “Store Hours Manager => Enabled” it works fine but as soon as it triggers to close hours. It stops the site from working.

    Can you help in fixing this issue?

    Regards,
    Adnan

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author bizswoop

    (@bizswoop)

    Thanks for reaching out and sharing this behavior and settings information.

    We suspect the behavior was created by a settings misconfiguration or empty value. Today we released a point fix to include an empty array check. This should resolve the issue reported.

    If the behavior continues, can you please enable the WP Debug mode and send us the log. We’d like to review the log and better understand why your configuration is triggering this behavior. If you do send the log, we’d recommend submitting the log directly to us at bizswoop.com/support and not post on the public forum.

    Hopefully this isn’t required and the latest point release solves the issue.

Viewing 1 replies (of 1 total)
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