Increased Attack Rate from amazonaws.com

  • Resolved danloffler

    (@danloffler)


    3 years, 5 months ago

    I am getting an attack every few seconds for 2 days now. The site seems to be working fine, but I get a notification every 5 minutes, and when I look at Live Traffic i see a long list of blocked IPs.

    Hare is a sample of the block …

    Ashburn, Virginia, United States was blocked by real-time IP blocklist at https://cascaderivergear.com/product-category/frames/frame-parts/?filtering=1&filter_product_brand=1211%2…
9/22/2021 9:41:07 AM (6 seconds ago)  
IP: 3.224.220.101 Hostname: ec2-3-224-220-101.compute-1.amazonaws.com
Human/Bot: Human
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_1) AppleWebKit/600.2.5 (KHTML, like Gecko) Version/8.0.2 Safari/600.2.5 (Amazonbot/0.1; +https://developer.amazon.com/support/amazonbot)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @danloffler and thanks for reaching out to us!

    I see they were blocked by the real-time IP blocklist. That is a premium feature for Wordfence.

    If you’re a Premium Wordfence Customer, I recommend opening a support ticket at https://support.wordfence.com. They will be able to assist you faster and more efficiently.

    You can also access premium support via the Help menu item in the plugin, Help link on the plugin’s Dashboard page, on our documentation homepage or via the HELP link in the footer of all wordfence.com pages.

    Thanks again!

    Thread Starter danloffler

    (@danloffler)

    Hi WFAdams,

    There is no place to open a ticket on those pages. It’s a maze, with no option to open a ticket. I have tried again and again. Is it me?

    Thread Starter danloffler

    (@danloffler)

    I had to logout, then log back in then do the 2FA authentication, now I am able to open a ticket. Thanks.

    Plugin Support WFAdam

    (@wfadam)

    I saw your ticket! Thanks for putting one in.

Viewing 4 replies - 1 through 4 (of 4 total)
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