Protected Files are still accessible

  • Resolved justra

    (@justra)


    3 years, 2 months ago

    Hello,

    We wanted to install PDA for a website. But whether we use “Admin users” or “file author” the protected file is still accessible through the original link for everyone, logged-in logged-out or else. We already tried to disable multiple plugins, clearing cache on the server/browser and regenerating critical css. We are using Ultimate Member because we need to give each user a certain role for files. The Webserver uses Apache and we use the Lite version of the plugin for testing.

    Best Regards,
    justra

Viewing 2 replies - 1 through 2 (of 2 total)

  • Same problem here, still accessible.

    Plugin Author BWPS Team

    (@buildwps)

    Hi @profnox,

    Thanks for reaching out to us.

    Just an update, we’ve followed up with @justra via email. It turns out that the issue is related to the hosting server he’s using.

    To assist you better, could you please provide:

    You might want to send these details to our support email – hello(at)preventdirectaccess.com so that our team can support you faster & better.

    Looking forward to hearing from you.

Viewing 2 replies - 1 through 2 (of 2 total)
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