• Resolved caroltheo

    (@caroltheo)


    Hello,

    I have set everything up accordingly in Sandbox mode, however when a customer purchases from the site and pays VAT Tax, this tax is not being shown in the Stripe account.

    Please advise.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @caroltheo

    Can you please explain where you expect to see the tax value in your Stripe account?

    When the payment is processed the amount consists of the total plus the tax. So the tax is included in the payment total.

    Kind regards

    Thread Starter caroltheo

    (@caroltheo)

    In the Stripe account > Test Mode > Payments > Payment Details

    It shows the total amount with the deduction of of Stripe’s Fee, but it doesn’t show the tax calculation deduction.

    I also have PayPal set up on the Checkout Page, and when the transaction is viewed with PP it shows the tax calculation within the payment total.

    Plugin Author Payment Plugins

    (@mrclayton)

    @caroltheo,

    This is not something that can be controlled in the plugin. Stripe controls what is displayed on the Payment Details page of the Stripe dashboard.

    Also, the PaymentIntent object does not contain a tax property, only an amount property.

    You can add the tax amount to the metadata if you want using the plugin’s filters.

    Kind Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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