Enable Reorder of Private or Hidden Products

  • Resolved overtonedigital

    (@overtonedigital)


    3 years, 2 months ago

    I would like to enable users to reorder all previous products that were included in an old order.. even if the products are set as private or hidden or available only in search results and are not public on the website.

    How can this be achieved?

    This is because only a small selection of products are made public on our clients website and orders / reorders are managed as estimates and adjusted with the client before completion.

    We need to make sure that all products that were included in a previous order are included in the new repeat order regardless of visibility and availability on the webiste.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ulf Sch?nefeld

    (@uschoene)

    Hi @overtonedigital,

    I tested a product on our staging server. For that product I had a finished order in the status “completed”. Now I changed the product to “Visibility: Private” and “Catalog visibility: Hidden” –> in the frontend the product is not visible. In the Customer-Backend, under orders, I order again a completed order with the product which is now “private & hidden”. The result is that I can order a private & hidden product. Could you please give me our setting for the product which is not working – many thanks in advanced.

    Best regards,
    Poly-res Team

    Plugin Author Ulf Sch?nefeld

    (@uschoene)

    update @overtonedigital,

    if you have products “out of stock” – these items will not be included in a repeat order. We do not have a solution for this at the moment.

    If the articles are available but in the product status “private, hidden or only in search results”, they can be reordered. We have been able to reproduce this behavior. Only “out of stock” is not possible.

    Thread Starter overtonedigital

    (@overtonedigital)

    Thank you for your response.. Yes. in our case all private / hidden products are available on backorder and so have a 0 stock . .

    Ideally we would like to enable the repurchase / re order of backorder products too.

    Thank you.

    Plugin Author Ulf Sch?nefeld

    (@uschoene)

    Hi @overtonedigital,

    if the product is listed Stock Status as “On Backorder” the product can be reorder . Only “out of stock” is not working and we do not have a solution for that at the moment. But we will discuss internal if we can have a solution in a upcoming version.

    Best regards,
    Poly-res Team

    Thread Starter overtonedigital

    (@overtonedigital)

    Ok thank you. Please do let me know if you develop a solution which will provide for a reorder of products which are on backorder with a negative stock / and also set as private

    Plugin Author Ulf Sch?nefeld

    (@uschoene)

    Hi @overtonedigital,

    we will definitely put this on our development board and discuss it internally. But I don’t want to promise anything yet. Thank you for your feedback.

    Best regards,
    Poly-res Team

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Enable Reorder of Private or Hidden Products’ is closed to new replies.