• Ardor

    (@straightshot)


    Hello.

    I recently updated a social feed widget and since then the developer and I haven’t been able to successfully get the feed to display correctly. When I go to edit the widget area in Live Composer, it shows correctly but once I save it and close the visual editor, it goes back to a broken feed. Does it appear that something with the feed may not be allowing the widget to display using its stylesheet?

    I believe I’ve had this issue with the Live Composer editor and you were able to help but it was many years ago and I cannot seem to get anything I try now to work.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @straightshot,

    As checked on your site, the social feed widget isn’t part of West theme’s code and seems likely you’re using an additional plugin for it. I guess the problem is with the plugin itself. To verify this, you can test with the default WordPress theme like Twenty Twenty-One enabled when troubleshooting mode is being enabled with this plugin: https://www.ads-software.com/plugins/health-check/.

    Adding, you may be potentially getting script conflict with other active plugins. To rule out any plugin specific issue, try disabling them at once (when troubleshooting mode is still active) and run your test. To find out the culprit, re-enable them one by one and run your test in each.

    Hope this reply helps.

    Regards,
    Kharis

    Thread Starter Ardor

    (@straightshot)

    Thanks, Kharis. Do you have any clues why the plugin feed is displayed correctly when in the visual editor?

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Social Slider Display Issues’ is closed to new replies.