Woocommerce Errors.

  • Resolved sebstar82

    (@sebstar82)


    3 years, 5 months ago

    Hi, I am currently having two issues on my site, running woocommerce and a integration from a dropshipping provider, bigbuy.

    Everything runs pretty ok, but when i import new products they overwrite and do no respect the settings on providers end, of not changing product categories.
    Everything else works fine, so it is not overwriting product descriptions i.e.
    And it only happens, when i import new products via the integration.

    I have pulled this from my error.log

    [30-Sep-2021 05:50:04 UTC] PHP Warning:  Attempt to read property "post_date" on null in /home/mediauno/public_html/bazaarisland.com/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version3/class-wc-rest-product-categories-controller.php on line 61
[30-Sep-2021 05:50:04 UTC] PHP Warning:  Attempt to read property "post_date_gmt" on null in /home/mediauno/public_html/bazaarisland.com/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version3/class-wc-rest-product-categories-controller.php on line 62
[30-Sep-2021 05:50:04 UTC] PHP Warning:  Attempt to read property "post_modified" on null in /home/mediauno/public_html/bazaarisland.com/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version3/class-wc-rest-product-categories-controller.php on line 63
[30-Sep-2021 05:50:04 UTC] PHP Warning:  Attempt to read property "post_modified_gmt" on null in /home/mediauno/public_html/bazaarisland.com/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version3/class-wc-rest-product-categories-controller.php on line 64

    Second, I have a problem where when a customer places an order, right after payment on checkout page no “thank you” page is shown, instead they get a half cut off error message on saying nothing. However, payment, order and emails goes through correctly.

    I pulled this from my error.log

    [29-Sep-2021 17:16:22 UTC] PHP Fatal error: Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, class WC_Emails does not have a method “trigger” in /home/mediauno/public_html/bazaarisland.com/wp-includes/class-wp-hook.php:305

    I have been fighting with this for 3 weeks now, dying to open my shop and start recovering some of the investment. Any help here would be most appreciated, I have been in dialogue with bigbuy(plugin dev) and greengeeks(hosting) and they keep throwing back and forth, and especially bigbuy takes a very long time to respond to their tickets, so I figured i might as well try my luck here.

    Best Regards
    Seb

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter sebstar82

    (@sebstar82)

    Please, if you want to try and make a test order.
    Use the “Test product” at 0,50€ and pay with the stripe test card 4242..ect. valid exp. date and random CVC. Thanks ??

    Thread Starter sebstar82

    (@sebstar82)

    UPDATE:
    Appearently the WC_Emails error isnt producing anymore, when a customer tries to place order. But they still dont get the “thank you for order” Page, but a weird half cut empty errormessage in top of screen. Everything order related, payment, emails, ect process correctly.

    About the categories getting overwritten by plugin i dug a bit deeper and
    I pulled this out from class-wc-rest-product-categories-controller.php

    Line 61 ‘date_created’ => wc_rest_prepare_date_response( $attachment->post_date ),
    Line 62 ‘date_created_gmt’ => wc_rest_prepare_date_response( $attachment->post_date_gmt ),
    Line 63 ‘date_modified’ => wc_rest_prepare_date_response( $attachment->post_modified ),
    Line 64 ‘date_modified_gmt’ => wc_rest_prepare_date_response( $attachment->post_modified_gmt ),

    I have no idea what to do with that thou

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    As for the issue with BigBuy integration, BigBuy would be the best resource here to help with the product they developed. However, I’ll leave this thread open for a while to see if anyone could chime in and help.

    For the error on your checkout page, I tried to test by placing an order but got an empty error: https://d.pr/i/pFSeOy

    Errors like this one is usually caused by a code conflict from a plugin or theme. I’d recommend a conflict test to find out the culprit: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thread Starter sebstar82

    (@sebstar82)

    Hi Thu,

    Thanks for taking a look at this!

    I am sorry I haven′t underlined that the error on checkout page, is tied to this bigbuy plugin. I am trying to get them to solve this, but they have an extremely slow customer service for their integrations and lastly they blamed everything on my server.
    So I took it to my hosting provider, and they made sure every tiny bit of requirements are followed, but it still doesn’t work. So now i am waiting for bigbuy to reply.

    I made this post because i am just trying everything, to get my site up and running since its been a 3 week delay only for this error now, and i am desperately trying to get it fixed ??

    Any help on this matter would be highly appreciated!

    THX

    Thread Starter sebstar82

    (@sebstar82)

    Also i see you ignored completely that i asked if you make a test order please use Test product….. you actually placed two orders at my provider now. I think i better put my site in maintenance mode.

    Mirko P.

    (@rainfallnixfig)

    Hey @sebstar82,

    It’s been a long time, have you managed to resolve the issue with your BigBuy integration? Kindly note that this forum is for issues with the core WooCommerce plugin and we’re not experts with third-party integration that may not work properly with WooCommerce, as we don’t know what other folks are working on or have made with their product.

    Thread Starter sebstar82

    (@sebstar82)

    Hey @rainfallnixfig

    It’s been a long time, have you managed to resolve the issue with your BigBuy integration?

    – Yes ! , Seems that there was some compatibility issues with their plugin and WC_mails. It is now fixed.

    Kindly note that this forum is for issues with the core WooCommerce plugin and we’re not experts with third-party integration that may not work properly with WooCommerce, as we don’t know what other folks are working on or have made with their product.

    – As stated earlier I understand that, but as mentioned I had a big problem and was looking both places for an answer. Hope I didn’t cross a line or something ??

    Thread Starter sebstar82

    (@sebstar82)

    Closing thread

Viewing 8 replies - 1 through 8 (of 8 total)
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