Your access to this site has been limited by the site owner

  • Resolved miku88

    (@miku88)


    3 years, 4 months ago

    “Your access to this service has been limited (HTTP response code 503)”

    This has come up on 2 different sites out of nowhere. The Rate Limiting in the WordFence settings has been set to follow the suggestions in the WordFence documentation. I don’t have any “very strict” warnings.

    It started yesterday where I saw many 503’s in the Live Traffic so I whitelisted my client’s IP to fix it. But how would that happen? My client is not looking at more than 60 “page not found” each minute. I’m wondering how WordFence would detect that. Would that be a bot? Can a bot be using my client’s IP? The hosting company suggested my client scan his computer for a virus. I was hoping this was an isolated incident.

    Today on a different site, I have the same warning, but I don’t see the 503’s in the Live Traffic for the IP address. I am not using shared hosting.

    Thanks for your help!

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  • Plugin Support WFAdam

    (@wfadam)

    Hello @miku88 and thanks for reaching out to us!

    A 503 usually does point to a Brute Force or Rate Limiting block. You should be able to get an exact reason if you navigate to Wordfence > Tools > Live Traffic and find their IP. Click on the IP to expand the details, this should provide you a block reason. Could you copy/paste that reason here for me to review?

    Thanks again!

Viewing 1 replies (of 1 total)
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