Divi PPWP Not Protecting Content

  • Resolved akaaki157

    (@akaaki157)


    3 years, 1 month ago

    Hello,

    I have been using PPWP for a while and it was working fine but when I checked my website today, my protected content is in view. I have an error message that says: ‘[ppwp] Empty content, invalid attributes or values.”

    I am using the latest version of the plugin and Divi, page builder. I am using a Code block with the following code: [ppwp passwords=xyz] and then [/ppwp].

    Thank you in advance for your assistance.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hello @akaaki157,

    Thanks for reaching out to us last night.

    At first glance, it could be some conflicts or incompatibility.

    To assist you better, could you please provide us with the following information:

    • A (full screen) screenshot of your Edit page
    • A screenshot of the General tab under Password Protect WordPress > Partial Protection

    We assume you’re using our PPWP Free version 1.7.9, aren’t you?

    You might want to send these details to our support email – hello(at)preventdirectaccess.com so that our team can support you faster & better.

    Looking forward to hearing from you.

Viewing 1 replies (of 1 total)
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