• reCaptcha v3 appears to be stopping messages being sent from my contact form 7 plugin (v5.4.2). When I remove the reCaptcha v3 integration, the form sends just fine. I have recreated a new v3 site key but this still doesn’t work.

    Is it a known issue?

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter lightwavin

    (@lightwavin)

    Hi,

    the website is flyingpig.co.uk

    Thanks

    My contact form 7 was not sending and I removed the reCaptcha v3 integration and now the form email is sending. Can you please fix this issue. I have contact form 7 and reCaptcha v3 integration on a lot of websites. This is a big issue.

    • This reply was modified 3 years, 5 months ago by judyvedder.

    We are having the same problem. I removed the reCaptcha V3 integration and the form started working again. Will work for short term but would like to be able to add integration back to avoid SPAM. Thanks!

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    reCAPTCHA v3 itself seems to be working correctly. What problems do you see?

    Sate

    (@satestudio)

    @takayukister
    There is a JS error in the console.

    recaptcha__en.js:353 Uncaught (in promise) Error: Invalid site key or not loaded in api.js: 6LeB2bQcAAAAAGhpF1U7s05uaoKHpfu3mts3D9dt
        at Array.<anonymous> (recaptcha__en.js:353)
        at recaptcha__en.js:371
        at r (index.js?ver=5.4.2:1)
        at index.js?ver=5.4.2:1

    It looks like there is a problem with validation of the recaptcha keys.

    Thread Starter lightwavin

    (@lightwavin)

    The messages just won’t send with reCaptcha v3 integration activated.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where on the site do you have the form having the issue?

    Thread Starter lightwavin

    (@lightwavin)

    If you go to the menu on the right, navigate to the contact page, it is the form on that page.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter lightwavin

    (@lightwavin)

    All-in-One WP Migration
    Contact Form 7
    EU Cookie Law
    Krown Portfolio
    Really Simple SSL
    Slider Revolution
    Wordfence Security
    WPBakery Page Builder
    WPS Hide Login
    Yoast SEO

    Theme is Koncept

    All are up-to-date.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme and deactivating all plugins excluding Contact Form 7, Really Simple SSL, Wordfence Security, and Yoast SEO.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter lightwavin

    (@lightwavin)

    ok, so I disabled those plugins and it didn’t help, the problem still exists. I have also updated to the recent Contact Form 7 version today.

    Thread Starter lightwavin

    (@lightwavin)

    I have had to remove the reCaptcha integration for now as no messages are getting through.

    When is this going to be fixed by Contact Form 7? I see others reporting this issue and you are asking them to list all their plugin and change to a default theme – why? If you take the ReCaptcha integration off the forms send. If you add it back, they do not. This seems to point to an issue of Contact Form 7 working with reCaptcha – can you please fix this!

Viewing 15 replies - 1 through 15 (of 17 total)
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