Widget not showing up

  • Resolved ashes00

    (@ashes00)


    3 years ago

    Like others I am not seeing the widget when enabling it in the WP settings. I have removed, and deleted the plugin. I’ve confirmed its gone from the plugin folder. I am using the free version for now.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author UserWay

    (@userwayorg)

    Hello,

    Thanks for connecting with UserWay.

    We have pushed a few fixes in the past few days that have resolved the issues mentioned on your post, when updating the plugin it will not disappear from the front end anymore.

    We have also addressed an issue with the Toggle ON/OFF where sometimes when toggling the widget to “ON” it wouldn’t stay “ON” after refreshing the page.

    Try installing the widget again and let us know if you encounter any issues or you have any questions.

    We apologize for the inconvenience.

    If you have any questions or need assistance with anything else you can reach out to us at [email protected] or via the live chat available at UserWay.org

    Thank you,
    UserWay Support.

    Thread Starter ashes00

    (@ashes00)

    Sorry moved on to another accessibility plugin that works as expected. Hope your recent changes fixes things for everyone else.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Widget not showing up’ is closed to new replies.