• Hi

    My product images and sidebar are not showing when i have the YITH WooCommerce Ajax Product Filter plugin activated. as soon as i deactivate it it works fine.

    Lazy load is not activated.

    I have tried changing the themes to Twenty Twenty-One theme and your YITH Proteo theme and it is doing the same thing.

    I have only updated Woocommerce and Jetpack and YITH WooCommerce Wishlist recently. I need both of those plugins more than I need this filter plugin.

    Please can you help?

    Sounds like it is a similar issue to…
    https://www.ads-software.com/support/topic/product-images-no-longer-showing/

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter mutdog

    (@mutdog)

    Weirdly it seems like an intermittent issue. I have deactivate and reactivated WooCommerce Ajax Product Filter and it starting working fine on the first page i gave you.

    then I went to this page and it was not working. i refreshed the page several times. left it for a minute or so, then refreshed it again and now it is working. https://www.digdeeprecords.co.uk/product/first-choice-love-thang-dj-pope-remixes-12/

    It was not working on this page, i refreshed the page several times. left it for a minute or so, then refreshed it again and now it is working. very strange!
    https://www.digdeeprecords.co.uk/product/louie-vega-nyc-disco-part-1-2xlp/

    Please test a few pages and let me know your thoughts.

    Thread Starter mutdog

    (@mutdog)

    I have deactivated YITH WooCommerce Ajax Product Filter for the time being

    Plugin Support crodriguez1991

    (@crodriguez1991)

    Hello there,

    Thanks for contacting us and we hope you’re doing well ??

    It’s strange that it’s an intermittent issue.

    Without the plugin activated, we cannot check if we found the reason why you get this problem.

    Please, could you activate it again or provide a staging site with our plugin enabled? In this way we can take a look and try to help you.

    We are looking forward your response.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Product images and side bar not showing’ is closed to new replies.