[Bug] Query for Taxonomies: not saved

Hey @wp_user1

As far as I’m aware, it’s not a known bug.

I’ve just tested this functionality and seems to work ok on my test site.

Can you explain a bit more:

1. Are you using gutenberg to build the layout or are you using our admin pages?
2. Is the taxonomy a custom taxonomy?
3. If you open your browse debug tools, do you see any errors appear as you press “save”?

Instructions for chrome (but every browser has their own version) : https://support.awesome-table.com/hc/en-us/articles/115003787169-Using-the-Debug-Console-in-Google-Chrome-to-identify-errors

Best

Hey,

the problem exists on the Custom Layouts page, not in the editor.
It is a custom post type (“BSL-Projekte” and a custom taxonomy (“Bereiche”).

Here are screenshots:
https://abload.de/img/bildschirmfoto2021-10czk6s.jpg
https://abload.de/img/bildschirmfoto2021-103bkn3.jpg
and after saving the “Bereiche” taxonmy is empty:
https://abload.de/img/bildschirmfoto2021-10takoi.jpg

I just tried it with adding a Custom Layout for standard posts with standard taxonomy. There I can save the settings..

Hmmm I’ll have to do some more testing – but in principal, I can’t recreate using a custom CPT and taxonomy (our custom layouts website site uses exactly this setup for the demos)

I have an idea, why not recreate the issue in sandbox site so I can get access?

These two services allow you to build disposable sites that we can both work on together:

https://tastewp.com/
https://instawp.io/

** I think some of these sites get destroyed automatically after 8 hours on free accounts, so if you set that up soon, or around the same time tomorrow, I’ll make sure I’m around to logon and take a look.

Thanks

We can give you access to the backend if you want to check out there?

Yeah I would have a look, but unfortunately there is no way to access – it’s against wp.org forum rules to ask for logins etc, and there is no private way to communicate logins… so my next best bet is to receate the issue on “disposable” site.

I installed a testsystem. The error is not reproducable there..

Ok, did you recreate your taxonomies using the same steps on the test system?

If so, then my assumption is something else is causing an additional issue.

I would be looking for a theme / plugin conflict. A couple of things to try:

– On your site, disable all plugins you can so you can see if they are causing an issue
– Change theme on your site, to a default WP theme, and see if the issue persists?

Alternatively, on the test site, you would want to keep adding things from you live site until it breaks (I’m assuming it would), so you could install your theme, and some plugins on the test site.

Best

Hey @wp_user1 , just thought I’d check in on this and see how you are doing, did you manage to solve it?

Best

We did not find a solution.

We now filter with your meta query hack.

That’s a shame we couldn’t get this recreated to resolve.

If you do get a chance to share this issue with me via a test site so we can work on it then please let me know.

For now I will mark it as resolved until we see the issue again / are able to replicate.

Best

• This reply was modified 3 years ago by Code Amp.