Client View? Roles and Permissions?

Hello and thanks for getting in touch. Currently it is only possible for WordPress administrators to manage and view stats within the Site Kit Plugin.

However, we are always looking to improve the accessibility of the plugin and there is an ongoing GitHub request to Explore shared data between WordPress accounts.

Once this has been completed it will be easier to share some of the dashboards that Site Kit provides with other site users.

Other administrators can setup and use the plugin, so you could provide your clients with a WordPress admin account and advise them on how to set up the plugin.

Hope this helps.

Thanks.

Hi Adam, I ended up playing with the exact idea you mentioned with another one of my company admin accounts where I shared access with my other admin account then created a universal user where I can sign in with my “other admin account” and my client can just click to view the basic site analytics easily, nothing for them to set up.

Now I’m just waiting to see if the data will populate, I’m getting “Analytics data is not yet available, please check back later” still from last Friday morning when I set it all up.

I have it installed on my site from google tag manager, but originally only from the measurement ID and not the UA tracking ID. So, today I added the UA tracking ID also to the tag manager, so both the measurement ID and tracking ID are installed now—off the top of your head is this how it should be working? I don’t recall seeing anything about setting up for IDs to have data start to show up, I’d think you could have either/or installed and it would then pull in data.

I’m hoping some data starts to show up so I can share and start to include this for my clients to have a quick view of the basic site analytics.

Anyway, thank you for the reply.

Thanks for the response. Glad to hear you have managed to find a way to allow your clients to view the data.

As for your Analytics data not yet populating, would you be able to provide me with the following information and I can look into this further for you:

1. Your Site Health information. If you’d prefer you can use this form to share privately.
2. Did you set up and connect to your Analytics account from within the Site Kit plugin?
3. When checking from the Google Analytics account itself, do you see any stats?

Sometimes it can take a few days for the data to populate in Site Kit so this may be the case in this instance but with the data above I can check this.

Thanks.

• This reply was modified 3 years, 4 months ago by Adam Dunnage.

As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.