Theme Display Error

  • Resolved pesimist57

    (@pesimist57)


    3 years, 1 month ago

    It creates a problem with the last updated version of the plugin.

    When the plugin is activated, the theme is jammed from all sides.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Qode

    (@qodeinteractive)

    Hi,

    Could you please be more specific? Could you give us some more information, which theme do you have installed?

    Which version of plugins/themes/php do you have?

    Maybe you could give us some screenshots, so we could see what is the problem?

    Regards,
    Qode

    Thread Starter pesimist57

    (@pesimist57)

    Hello there,

    Qi theme is installed. It gives the same error in other themes.

    I am currently using the website actively: https://erdincgur.net/
    I am using ready made design called “web studio”.

    When I updated the Qode Essential Addons(Version 1.4.3) the image is broken as it appears on the website. (Desktop view)

    Plugin Author Qode

    (@qodeinteractive)

    Hi,

    It seems that you have some php error on your site. We are unable to determine which one is it exactly just from looking in the browser.

    It would be of great help if you could enable wp_debug option on your site, so we could see the error. You can do it if you edit wp-config.php file ( define(‘WP_DEBUG’, true); ) in root folder of your site, so error would be visible in frontend.

    Regards,
    Qode

    Thread Starter pesimist57

    (@pesimist57)

    Hi

    I set it to true.

    Fatal error: Uncaught Error: Call to undefined function qi_addons_for_elementor_framework_elementor_get_group_types() in /home/xsngelliblog/erdincgur.net/wp-content/plugins/qode-essential-addons/inc/admin/inc/shortcodes/translators/elementor/class-qodeessentialaddons-framework-elementor-translator.php:575 Stack trace: #0 /home/xsngelliblog/erdincgur.net/wp-content/plugins/qode-essential-addons/inc/plugins/elementor/class-qodeessentialaddons-elementor-widget-base.php(51): QodeEssentialAddons_Framework_Elementor_Translator->create_controls(Object(QodeEssentialAddons_Portfolio_List_Shortcode_Elementor), Object(QodeEssentialAddons_Portfolio_List_Shortcode)) #1 /home/xsngelliblog/erdincgur.net/wp-content/plugins/elementor/includes/base/controls-stack.php(2213): QodeEssentialAddons_Elementor_Widget_Base->_register_controls() #2 /home/xsngelliblog/erdincgur.net/wp-content/plugins/elementor/includes/base/controls-stack.php(480): Elementor\Controls_Stack->init_controls() #3 /home/xsngelliblog/erdincgur.net/wp-content/plugins/eleme in /home/xsngelliblog/erdincgur.net/wp-content/plugins/qode-essential-addons/inc/admin/inc/shortcodes/translators/elementor/class-qodeessentialaddons-framework-elementor-translator.php on line 575

    Thread Starter pesimist57

    (@pesimist57)

    Is there someone there?

    If I don’t get a fix, I will no longer use qi products.

    Plugin Author Qode

    (@qodeinteractive)

    Hi,

    Sorry for delay.

    We now see what the problem is.

    You can edit ‘wp-content/plugins/qode-essential-addons/inc/admin/inc/shortcodes/translators/elementor/class-qodeessentialaddons-framework-elementor-translator.php’ file and on line 575, you need to change:

    qi_addons_for_elementor_framework_elementor_get_group_types

    into

    qode_essential_addons_framework_elementor_get_group_types

    We will also update our plugin with this fix in next few hours.

    Thanks for your patience.

    Regards,
    Qode

    Thread Starter pesimist57

    (@pesimist57)

    Thank you very much for your support.
    I hope that these services you offer for free are noticed by people.
    I don’t think you’re getting paid for your services yet.

    Plugin Author Qode

    (@qodeinteractive)

    Hi there,

    We are glad we could help and thank you for your kind words!

    Regards,
    Qode

Viewing 8 replies - 1 through 8 (of 8 total)
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