Images are not showing in Email Body

  • Resolved ronnym

    (@ronnym)


    3 years, 4 months ago

    When a client submits the pop-up form I have it set to where they receive an email. I am trying to add an image into that box but when I update the page it does not show on the email itself. I have tried the IMG element in the box but it won’t show. Let me know if you have a solution. Thanks.

    • This topic was modified 3 years, 4 months ago by ronnym.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @ronnym

    I hope you are doing well

    I tested it on my end and it worked fine:

    https://monosnap.com/file/RkMjwbPAeWg5yxXHvif5jMQI755sZo

    Can you double check if you added the image tag in the text tab?

    https://monosnap.com/file/jLPdDGceJxpRk4vcBCJXpClykyE46e

    Best Regards
    Patrick Freitas

    Thread Starter ronnym

    (@ronnym)

    @wpmudevsupport12 Thanks for reaching out, It seems I’m following what you suggested and still no luck. Could it be because I didn’t pull this image from google and I am converting my own image to a link to be able to add it?

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @ronnym !

    Hope you’re doing well today!

    Can you share an export of the form with us so we can check what may be going on there?

    You can use a service such as https://pastebin.com to do that. If you’d like to share it privately, please feel free to send a download link via our contact form:

    https://wpmudev.com/contact/#i-have-a-different-question

    Please use the template below:

    Subject: “Attn: Pawel”

    Message template:

    – Link to your WordPress site
– Download link to file on a cloud drive/pastebin.com
– Link back to this thread for reference (ex. https://www.ads-software.com/support/topic/ticket-title/)
– Any other relevant URLs/info

    To ensure we don’t miss this please let us know here once you’ve submitted the form.

    Posting the export here directly usually won’t work as the forum has a tendency to change some of the text, that’s why we recommend using a sharing service or sharing a download link to the file on a cloud drive instead.

    Kind regards,
    Pawel

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @ronnym ,

    We haven’t heard from you for some time now, so it looks like you don’t need our assistance anymore.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 4 replies - 1 through 4 (of 4 total)
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