No support for clients paid version
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Not happy that my clients site is asking us to upgrade the paid plugin but we don’t have the correct access details as was set up by a previous web designer. Numerous requests to metaslider pro to resolve the issue have not been responded to. Very poor effort.
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Hi,
We did try to respond to your support request, but there was an issue with the email you used on reaching out to us. The email keeps bouncing back and we don’t have any information for an alternative email for us to send our response.
Here is a screenshot on the ticket – {picture link removed by moderator as it contains some data not to be exposed publicly}
You could try and reach out again to us and we’ll try to assist you with your issu e but I would suggest trying a different email.
Kin regards,
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