Images are no longer displayed

I looked at several topics from those published here on the forum and there the same pictures are not displayed. Sometimes, when updating a post on the site, pictures appear in the news feed. If you manually update the feed in the news

Как пример (there is a channel address) https://www.ads-software.com/support/topic/website-approved-by-google-but-not-discovered-on-google-news-search/

Not sure how to fix this?

• This reply was modified 3 years, 1 month ago by Yworld.
• This reply was modified 3 years, 1 month ago by Yworld.

Hi Yworld,

Can you try adding the address to your publication again, the one you provided above is to a post in the forum here ??

Chris

@christopheran

Hi Chris

Here is the channel:
https://news.google.com/publications/CAAqBwgKMMywqAswubvAAw?oc=3&ceid=RU:ru
Only after the repeated update on the website and in the news does the picture appear

• This reply was modified 3 years, 1 month ago by Yworld.
• This reply was modified 3 years, 1 month ago by Yworld.
• This reply was modified 3 years, 1 month ago by Yworld.

Got it,

I think this *might* be something happening on Google’s end. It’s been reported to them but I haven’t heard anything back yet, your feed is working correctly.

I’ll let you know if I hear something back from them,

Chris

@christopheran
Thanks a lot for your work.
I also wrote in support of the news, many channels lost pictures in a few days, I’m waiting for a response from them.

• This reply was modified 3 years, 1 month ago by Yworld.
• This reply was modified 3 years, 1 month ago by Yworld.

Yep, I also think this is likely on Google’s end. They have been informed,

Chris

@christopheran
Have sent a response (Sorry, the answer has been translated.)

We reviewed your post and found that the image tag is not correctly encoded (<IMG>). We have attached a screenshot for your reference.

https://prnt.sc/1y2bup0
https://prnt.sc/1y2bw7d

I don’t see the error and I don’t understand what the problem is

• This reply was modified 3 years ago by Yworld.
• This reply was modified 3 years ago by Yworld.
• This reply was modified 3 years ago by Yworld.

Yeh… that doesn’t make much sense… and lots of publishers are reporting the exact same problem, some using GN Publisher and some not.

Hang on – I’m working on straightening them out ??

Chris

Oh, would you mind forwarding me the email you received from Google News support, including their reference number?

Please forward it to [email protected] Feel free to redact anything personal. I’ll share this with my contact at Google so she can pursue this further,

Chris

@christopheran Forwarded

The answer of Google Support to me

Hello Andrey,

Thank you for your response.

We took a look into your query. We have reviewed your publication and noticed that the image tag is not encoded as intended(). We’ve attached a screenshot for your reference.

There are few requirements which need to be followed while adding the image to your content, they are:

The images should be minimum of 800 px on a side
The hero image encoding should be done using the tag and the attribute class should be: . We suggest you use this attribute class to encode the hero image so that one image can be indexed with the articles in Google wide surfaces.
We also noticed that you are using both <description> and <content:encoded> tags in all the feed URLs of the publications. Instead, we suggest that you use any one of the tags. If both <content:encoded> and <description> tags are present in the feed, Google News crawls the tag with the least number of characters.

We encourage you to encode images directly in your feed using Media RSS tags. For more information, please visit the “Technical Feed Requirements” and Feed content guidelines Help Center article pages. We also suggest that you get in touch with your web developer or web master to fix all the issues in your feed.

Once resolving all the above mentioned issues and if you still face an issue, please reach out to us by elaborating the issue and with relevant screencasts as evidence of the issue and we will be happy to help.

If you have further queries about Google News, please consult our Help Center or connect with other publishers in our Google News Help Forum.

Best Regards,
Koustav

Got it Yworld, thank you.

Thanks Andrey… there are actually several things incorrect in the email you received. I’ve been in touch with Google and will update this thread as more info comes in.

Chris

Oh, and Andrey, if you don’t mind, what is the reference number on the support email they sent to you? I will follow up with Google on some of this other incorrect info –

00366637

Hello,

@christopheran This is the reply what we got from Google News Team

–
There are few requirement which need to be followed while adding the image to your content, they are:

The images should be minimum of 800 px on a side

The hero image encoding should be done using the tag and the attribute class should be: . We suggest you use this attribute class to encode the hero image so that one image can be indexed with the articles in Google wide surfaces.

We also noticed that you are using both <description> and <content:encoded> tags in all the feed URLs of the publications. Instead, we suggest that you use any one of the tags. If both <content:encoded> and <description> tags are present in the feed, Google News crawls the tag with the least number of characters.