Hook or WebHook

Hi Flavio,

Thanks for your interest!
An interesting question as I’m guessing we do not have such a hook at the moment. I will take a look and let you know if there is some good options you could use.

Best,
Nauris

Checked our code and, yes, we do not have such a hook at the moment, but we could add one. But to do that the right way, could you please explain the mechanics you are planning to build on your part. Also what data you would like to get?

Thanks

Hello Thank you very much for answering my ticket. Your plugin is the best of all including you will get a premium version.

Well come on… Basically, I wanted to receive the same data that you store in the database

order id
Name
Phone (if any)

I’m developing an integration with WhatsApp where my client and I will receive the data and I’ll put both of them in contact.

Today the solution you send email but my client does not use email very often so if I have whatsapp from my client who tried to buy I can integrate with a WhatsApp API to speed up service.

Thanks.

My idea can be done in 2 ways… The first would be if there was a field for me to add my webhook and every time I had an abandoned cart, it would run this webhook.

Or if there was a hook so I can implement my API inside it.

Both paths would be very valuable.

Thank you for the kind words ??

Well, actually it is not that simple since abandoned cart is actually not abandoned until it is really abandoned (user has not paid for the order, user has stopped updating the cart etc.). So this would mean we would have to create a separate method for checking abandoned carts and once we determine that we have a new abandoned cart that hasn’t been recovered – we fire the hook.
At the moment we are working on a new version release and our hands are full since we are planning to add SMS sending integrations that actually might help in what your client is looking for :). However I’m adding your custom hook request to our wish-list.

Thank you for bringing this up and your suggestion, that’s excellent to get such a feedback and new ideas for improvements!

Best wishes,
Nauris