Checkout Coupon Field not showing on click

  • Resolved seventoor

    (@elyotdesigns)


    2 years, 11 months ago

    Hi,

    i have a problem with the coupon field on the checkout site with the theme neve. When clicking “Have a coupon?” nothing happens. Before you click on the link, the form is hidden. But after you click on the link, the form should appear, but nothing happens. Maybe there’s something wrong with the onclick event.

    Thank you for taking your time.

    Robin

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @elyotdesigns!

    Thanks for choosing Neve!

    I tried to replicate this on my test instance, but it is working as expected for me, so the issue may be related to your environment. Please try to backup your site, deactivate all plugins and check if the issue disappears. Then you should reactivate them one by one until you find the culprit and replace it with an alternative plugin. Also, please clear the cache and make sure you use the latest version of the theme.

    I hope this helps!

    Have a nice day!

    Thread Starter seventoor

    (@elyotdesigns)

    Hi @luciamarinescu,

    I figured out that pointer events were set to none.
    Resolved it now.

    Thanks!

    Regards

    Great, I’m glad you managed to fix the issue. Thanks for letting me know!

Viewing 3 replies - 1 through 3 (of 3 total)
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